VP, Communications

Come build the next-gen fintech at Early Warning, network operator of Zelle, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started.

With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL - plus a growing presence in San Francisco - we're entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.

People matter to us, so we think our best work is done when we're together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual ("remote") workplace models.

Join us and make your mark on what's next in fintech.

*Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.

Overall Purpose

The Vice President, Communications serves as an integral member of the Marketing executive team and will drive the development of Early Warning's internal and external communication strategy, team and approach. This position will develop a world-class communications plan directly managing communications activities that promote, enhance, and protect the organization's brand reputation. The role will provide critical communications support for the entire organization.

Essential Functions

• Oversees all aspects of Early Warning's Corporate, Crisis, and Internal Communications programs-
  • Develops comprehensive strategy and approach for a proactive executive communications program to optimize Early Warning's reputation and manage reputation risks, inclusive of consumer, customer and government audiences.
  • Anticipate, prepare for, and prevent issues from emerging in media coverage.
  • Strategically turn crisis situations for the benefit of the organization whenever possible.
  • Establish appropriate response team, collaborate with Security and Legal teams, train spokespersons.
  • Establish notification and response systems, craft messages for all critical stakeholders.
  • Evaluate response effectiveness, post-crisis and post-campaign.
• Manages Reputation Management across all channels - media, online, social, podcast, conferences; develops new campaigns, strategic content and thought leadership pieces.
• Provides effective leadership and energy to develop a highly engaged, high performance team.
• Provides strategic counsel, leadership and vision for the Early Warning Brand to achieve business objectives and help enhance the brand image.
• Works with executive leaders, supporting their ongoing and strategic communication needs including but not limited to supporting the design, development, delivery and management of internal and external communications and talking points.
• Develops, integrates, and implements a broad range of public relations activities relative to the strategic direction and positioning of the organization and its leadership. Creates playbooks and briefing documents for leadership and partners to amplify key messages.
• Directs and works with various internal teams to develop and implement plans against key business initiatives, product innovation and campaigns.
• Collaborates with marketing, product, and sales teams to ensure consistency and deliver successful communication programs garnering media coverage in broadcast, print and online outlets.
• Directs and manages public relations agencies to ensure agencies are true strategic partners and all plans are executed on strategy and on budget. Manages partners and vendors to achieve best-in-class outcomes.
• Supports the company's commitment to risk management and protecting the integrity and confidentiality of systems and data

Minimum Qualifications

• Education and experience typically obtained through completion of a bachelor's degree in Business Administration, Communications, Organizational Development or Marketing.
• 10 or more years in public relations, corporate communications and marketing or related field.
• Proven leadership skills in managing an experienced and diverse team. Proven leadership skills in consensus-building among diverse stakeholders.
• Reputation Management experience.
• Strategic, proactive and forward-looking approach.
• Proven track record in corporate communications in a technology-driven organization.
• Innovative and creative thinker, with a track record for translating strategic thinking into actionable and measurable plans.
• Highly effective interpersonal skills with the ability to develop effective relationships and trust throughout all levels of the organization and with all stakeholders.
• Excellent writing and communication skills.
• Background and drug screen

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Preferred Qualifications

• Experience representing organizations in national media interviews, policy meetings, webinars, conferences and podcasts and executing high profile corporate events.
• Experience training senior executives for national media interviews, policy meetings, webinars, conferences and podcasts.
• Experience crafting compelling corporate narratives.
• Track record of success, including activating stakeholders and influencing narratives.
• Experience working for either a start-up or high-growth organization is a plus.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The pay scale for this position in NY in USD per year is:
a minimum of $280,000
a maximum of $300,000

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on legitimate factors considered at the time of job offer.

Some of the Ways We Prioritize Your Health and Happiness

* Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

* 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

* Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

* 12 weeks of Paid Parental Leave

* Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tofor the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.