What are the responsibilities and job description for the Certified Pharmacy Technician position at East Central Veterinarians?
Do you have a strong attention to detail, and enjoy crossing tasks off the to do list? Are you passionate about providing the best care both to clients and their pets? Have you been told you have great customer service skills, and enjoy a fast paced environment where no two days are the same? We are looking for a full time Certified Pharmacy Technician. A Certified Pharmacy Technician, or CPT, will work closely with the team to ensure medication requests are filled in a timely and efficient manner. The best CPT's are genuinely excited to help customers, patient, empathetic, and passionately organized. CPT's can work to figure out and solve issues that arise. The target is to ensure excellent service standards, respond efficiently to customer inquiries and medication requests, and maintain high customer satisfaction. The CPT will also assist the Inventory Manager in ensuring counts are accurate, and work to keep loss prevention at the forefront.
Responsibilities
- Preparing new prescription and refill requests for patients
- Dispensing medication to patients per the prescription, or provider’s orders
- Packing and labeling a prescribed medication
- Tracking inventory
- Preparing compounded medications using sterile and non-sterile processes
- Manage incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Skills
- Strong phone contact handling skills and active listening
- Excellent communication
- Ability to multi-task, prioritize, and manage time effectively
- High school degree/GED
- Entering and reviewing medical history
- Complying with health and safety standards
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Store discount
- Vision insurance
Physical Setting:
- Clinic
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $16 - $19