Field Supervisor - Snow Removal/Landscape Operations

Major Areas of Focus

Field Supervisors (FS) support Crew Leaders and Landscape Technicians in all matters related to production, fleet, quality control, and safety initiatives. They are tasked with assisting the operations management team with efficient completion of production safely. They are hands-on and work side by side with the front line. This position reports to a Project Manager. In rare circumstances, they may report directly to an Operations Manager. The FS supports front-line employees, front-line employees DO NOT report to a FS. 

Train Crew Leaders in all matters related to job sequencing and productivityTransfer fleet and equipment to and from the Service Center and Satellite locationsOrganize, pickup, and deliver materials to Crew Leaders as neededPerform quality control site inspectionsSupport Project Managers in all aspects of operations and job fulfillment

Essential duties and responsibilities include the following, other duties may also be assigned:

Client Management

• Professionally represents East Coast Facilities, Inc. always
• Able to respond properly to the client and follow up to make sure their needs have been completed to their satisfaction
• Able to recognize when they do not have the answer for the client and let them know they will find out or get the Project Manager involved
• Keeps the Project Manager aware of all client concerns and communication on the job site
• Maintains a positive, responsive, and flexible attitude to all clients
• Inspects site and advises Project Manager of potential liabilities

Crew Supervision

• Ensures that the Crew Leaders meet projected man-hour and materials budgets on assigned work tickets
• Assists with dispatching
• Ensures all crews are fully equipped and properly fueled
• Able to assign tasks to crew members (if applicable) and follow up to make sure that work was completed properly
• Ensures that all crew members (if applicable) report to work on time and follow all company rules and procedures. 
• Takes appropriate disciplinary actions as necessary and involves the Project Manager when necessary

  Crew Training

• Ensures crew members are trained in company safety policies
• Able to certify crews in the job tasks assigned to the Crew Leader
• Trains crew members (if applicable) to do the job effectively and efficiently 
• Able to cross-train Crew Leaders in the performance of the Field Supervisor’s role for future growth
• Can effectively communicate in English and/or Spanish what is to be learned

Performance Reviews 

• Able to evaluate the performance of the crew
• Able to assist the Project Manager in a performance review for crew members and Crew Leaders
• Able to monitor goals based on the evaluation process

Safety Management

• Maintains and promotes safe working conditions in the field always
• Follows company procedures on discipline if any safety rules are broken
• Have zero preventable accidents

Image Compliance

• Maintains clean, neat, and professional image of service vehicle & trailer
• Ensure crew members maintain a professional image using approved ECF uniforms and by monitoring & maintaining proper employee actions

Equipment Management

• Ensures all assigned equipment, tools, safety items, vehicles & trailers, or other items are maintained in proper working order by following proper maintenance and inventory schedules
• Is accountable for neglect and abuse of assigned equipment

Administrative

• Able to read and write
• Can organize and implement work schedule
• Responsible for the following forms and procedures
  • Accident Reporting Forms
  •  Equipment Inventory Form
  •  Equipment Repair/Request
  •  As applicable – MR – FEP - ACP
  •  Monthly Vehicle Safety Inspection
  •  Quality Control Inspection Form
  •  As applicable - Irrigation IMR Form
  •  As applicable - Trailer Safety Inspection Form

• Must be a journeyman in one or more of these job sub-categories:
  • Professional landscape maintenance operations
  • Professional landscape construction services
  • Landscape repairs, restoration, and remediation
  • Licensed arbor care and tree trimming services
  • Landscape irrigation repairs and maintenance
• Able to operate a smartphone, send and receive emails, take digital photos
• Able to speak, read and write fluently in the English Language 
• Have and hold a clean driver’s license
• Can pass an illicit drug test
• Can pass a criminal background check
• Comply with business ethics, applicable laws, and regulations
• Maintain confidentiality of proprietary information

• Work in/or about situations near direct automotive traffic
• Work near or about natural bodies of water
• Work with various types of work lifts
• Able to work overtime or extended shifts if required by Management
• Ability to work in extreme conditions – working temperatures may exceed 95 degrees Fahrenheit 
• Ability to work in direct sunlight for extended periods of time
• Ability to lift and carry 50 lbs.
• Ability to bend, stoop and twist continuously throughout the day

How will my rate of pay be determined?

Each job category has a range of pay associated with it. Hiring managers have corporate guidance on assigning the appropriate rate of pay based on a variety of factors including:

1. Years of proven experience for the job you are applying for
2. Your knowledge and ability to operate equipment classes
3. If you have special licensing, such as a CDL, Pesticide Applicators License, Tree Trimming License, ISA Arborist Certification, Lift Certification, etc.
4. Tenure with East Coast Facilities, Inc.
5. Hiring managers can rate match a recruited team member from a competitor