What are the responsibilities and job description for the Territory Business Developer position at East Coast Metal Distributors?
About the Role
The Customer Relationship Specialist is a critical role within our organization, responsible for fostering strong relationships with our customers and driving business growth. This is an excellent opportunity for a motivated and results-driven individual to join our team and contribute to our continued success.
Main Responsibilities:
- Foster and maintain positive relationships with existing customers, identifying opportunities to upsell and cross-sell Company products and services.
- Identify and pursue new business opportunities through effective market research, networking, and sales strategies.
- Collaborate with internal teams, including sales, marketing, and customer service, to ensure seamless delivery of Company services and products.
- Stay up-to-date with industry trends and competitor activity, making recommendations to improve our offerings and stay ahead of the competition.
What You'll Need:
- Exceptional communication and interpersonal skills, with the ability to build trust and rapport with customers.
- Proven track record of success in sales, account management, or a related field, with a focus on customer relationship building and revenue growth.
- Ability to think critically and strategically, with a keen eye for detail and problem-solving skills.
- Flexibility and adaptability, with the ability to work in a fast-paced environment and adapt to changing priorities.
