What are the responsibilities and job description for the Controller position at East Los Angeles Doctors Hospital?

Job Summary : The Controller is responsible for the development, implementation and control of accounting policies and procedures, formulation and / or enhancement of internal control systems and processes, ensuring the accuracy and integrity of the financial statements, and the safeguarding and preservation of new and existing assets. Works closely with other members of Pipeline Health and approved affiliates, leadership team to develop and implement strategies to improve financial performance. Works with doctors, nurses, and other healthcare professionals to understand their needs and ensure that the facilities assigned is provided with the financial resources they need to complete their jobs effectively. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

Essential Functions :

Directs and manages General Accounting and Accounts Payable Department staff and work activities and provides financial oversight to Payroll Department. Effectively selects and leads staff in a manner that is consistent with Pipeline Health’s values and operational guidelines.
Directs compilation, preparation and review of hospital financial statements and oversees posting to the general ledger, with reconciliation emphasis on the balance sheet accounts. Responsible for oversight and application of all Paragon General Ledger and Accounts Payable functions. Prepares monthly financial analysis and productivity reports. Reviews departmental financial statements and makes recommendations to improve profitability.
Reviews monthly contractual allowance calculations for Medicare, Medi-Cal, and Third Parties, and reviews accuracy of supporting data compilation reports, logs, etc. Prepares correspondence and submits information to Medicare, Medi-Cal, and other Payors and prepares workpapers necessary for completion and submission of the annual Cost Reports; oversees all related third-party audits and reviews.
Directs internal control efforts and coordinates all external audit functions. Provides all documentation necessary for audit completion.
Works with the Corporate Treasurer to manage cash balances and if necessary projects weekly and quarterly cash requirements in accordance with strategic initiatives. Ensures proper management and reconciliations of bank accounts, accounts payable and check disbursement activities, property tax matters, loans and lease payments, insurance payments, rental property billing and collection activities, and payroll tax matters.
In conjunction with Chief Financial Officer (CFO), develops and prepares annual revenue, expense, statistical, and capital budgets. Coordinates with department managers to identify and resolve monthly operating variances from budget. Performs complex analyses to increase profitability and return on investment and / or that reduce financial and operational risk.
Responsible for expense accounting, reconciliation, reporting and audits for various Grant programs.
Effectively manage financial resources within the area(s) of responsibility including labor management, productivity, supplies, and other resources.
Ensures optimal provision of services through sound personnel management.
Uses clear, concise, professional communication with coworkers, patients, all customers internal and external.
Uses AIDET in interactions with patients and family members.
Acts with a sense of urgency when performing tasks.
Basic unit / department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter.
Reports on any equipment and or environmental issues for repair.
Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations.
Speaks up to stop the line and escalates potential safety events if necessary.
Completes and attends monthly training assigned.
Other duties as assigned.

Behavioral Standards :

Possesses strong leadership skills including the willingness to pursue roles with increasing levels of accountability, coaching, teaching, inspiring, forging alliances, and collaborating to negotiate resolution to issues.

Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints and questions; displays a positive attitude.

Demonstrates the highest level of professionalism, passion and care when interacting with patients, families, physicians, and hospital staff members.

Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential, embracing ingenuity to service our customers.

Communication / Knowledge :

Knowledgeable of administrative and accounting procedures, familiar with the hospital auditing principles and practices, proficient use of word processing and spreadsheet applications and hospital information technology systems.

Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers.

Collaboration / Teamwork :

Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the : Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program.

Qualifications / Experience :

Must have three (3) to five (5) years of senior level accounting and managerial experience within the acute hospital or similarly related setting.

Must be knowledgeable of administrative and accounting procedures, familiar with the hospital auditing principles and practices, proficient use of word processing and spreadsheet applications and hospital information technology systems.

Critical thinking, service excellence and good interpersonal communication skills, ability to read / comprehend written instructions, strong organizational skills, ability to follow verbal instructions, and PC (computer) skills.

A capacity to learn, synthesize, make critical judgments, work independently, place patients and families first, and collaborate with the team members who are recognized leaders within healthcare.

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