What are the responsibilities and job description for the TITLE B CASE WORKER, OLDER ADULTS position at EAST SIDE HOUSE SETTLEMENT?
Job Details
Description
Title
Title B Case Worker, Older Adults
FLSA-Classification
Non-Exempt, Fulltime
Salary Range
$19.30 per hour
Reports to
Program Director, Older Adults
Location
Borinquen Senior Center- 295 E 138th Street, Bronx, NY
Program
Older Adults
Date
1/19/22
Summary
East Side House (ESH), founded in 1891, is a 501(3) nonprofit organization that has served the South Bronx since 1963. The organization is dedicated to impact the community and focused on providing resources and opportunities to improve outcomes. East Side House has identified that education is the foundation for economic improvement and through its youth education and technology programs it teaches skills to allow its students and clients to become more self-sufficient and independent. As a community resource the organization also provides services to families and a growing older adults population. During the COVID 19 pandemic the organization began food distribution as an additional way to provide economic support to the community we serve.
ESHs Older Adults Program meets the needs of older adults by providing a variety of social, protective, and supportive services in a non-medical care setting. The program improves the quality of life for seniors in the community by offering opportunities for personal achievement, social engagement, and community participation. Additionally, the program includes nutrition education, a congregate meal program, counseling, educational activities, transportation assistance and benefits assistance. Recreational activities that address the cultural diversity, health and safety of seniors are also incorporated into the program, such as bingo, dominoes, monthly trips, special events, arts and crafts, health screenings, walking club, computer club, Facebook club and birthday parties.
As a member of the Older Adults team, and under the supervision of the Program Director, the Title B Case Worker will provide services to participants at East Side Houses Borinquen Court Mitchel Senior Center, located at 295 East 138th Street, Bronx NY 10454.
Primary Functions
Duties and Responsibilities shall include but are not limited to the following:
- Conduct intake and assessment of the older adults to be enrolled in the DFTA program.
- Conducts and collaborates in process of assessment, planning, evaluation, and advocacy for options and services to meet the program participants needs through communication and available resource to promote quality, cost-effective outcomes.
- Maintain up-to-date participants database and file. Assist in the coordination of recreational and other activities older adults enroll in.
- Provide case management services in the areas of Advocacy, Information & Referral, Benefit & Entitlement, Immigration assistance, Supportive Contact, PHQ-9 screenings, and counseling.
- Make use of Peer Place to input data of related services received
- Communicate via telephone and/or letter with participants for follow up-and reminder.
- Attend in service trainings as assigned by ESH and DFTA.
- Update the community resource guide used for referrals
- Assist with program assessment, preparation, and follow-ups
- Submit monthly case assistance and rosters report.
- Cover Activities Coordinator as needed.
- Support as Task Supervisor of the Social Work Interns
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
Required Skills/Experience
- Minimum High School diploma with two years of case assistance experience
- Associate degree or above in Human Services or related area strongly preferred
- Case management experience preferred
- Bilingual Spanish
- Excellent skills in verbal and written communication
- Demonstrated knowledge of community service/development
- COVID - 19 Fully Vaccinated Status
- As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain fully vaccinated status before their start date.
Required Clearances
- DFTA clearance requirements
- COVID - 19 Fully Vaccinated Status As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain fully vaccinated status before their start date.
Competencies
- Teamwork Orientation
- Ability to work autonomously
- Communication Proficiency
- Time Management
- Relationship Building/Customer Service/Client Focus
- Attention to Detail
- Organization skills
Expected Work Schedule
This position is a full-time position expected to work thirty-five (35) hours a week. Generally, the work schedule for this position is 8:00am-4:00pm, Monday - Friday. Flexible work schedule is required for Summer Cooling center days/hours. Workday/hours subject to change.
Remote Work
ESH has determined this is a 100% in person position.
Supervisory Responsibility
Task supervisor for Social Work interns with the support of supervisor and Department Director for Social Services.
Work Environment
Corporate casual. This job operates in a professional office environment located in a public community space. This role routinely uses standard office equipment such as computers, scanners, phones, photocopiers, filling cabinets, and fax machines. Additionally, this position interacts often with the public.
Travel
Occasional travel between ESH Older adults Centers, NYCHA management offices, and DFTA.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is generally a sedentary role; however, some filing is required. This will require the ability to lift files, open cabinets and bend or stand on a stool as necessary. Reasonable accommodations will be considered.
AAP/EEO Statement
We are an Equal Opportunity Employer
ESH encourages people with disabilities, minorities, veterans, and women to apply. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Salary : $19
