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Customer Care Specialist

East Tennessee Veterinary Hospital, Inc.
Johnson, TN Full Time
POSTED ON 12/10/2024 CLOSED ON 1/28/2025

What are the responsibilities and job description for the Customer Care Specialist position at East Tennessee Veterinary Hospital, Inc.?

We are a growing small animal hospital looking to hire a compassionate and motivated individual for a full time receptionist position at our Gray location.

We are looking for someone who demonstrates excellent communication skills and is attentive to all clients and patients needing our care. It is important that you are friendly, punctual, reliable, a quick learner, and able to adapt to our culture. This position requires both multi-tasking and attention to detail. Client care is a top priority for our receptionists.

Client care experience is strongly desired for this position. Medical or veterinary office experience is also preferred.

We offer generous employee pet discounts, paid time off, and 401k. Hourly pay to commensurate with experience.

Please attach your resume and references when responding via email.

DO NOT CONTACT OUR OFFICE DIRECTLY REGARDING YOUR APPLICATION.

Hours per week:

  • 32-40

Job Duties:

  • Greeting clients and visitors
  • Scheduling
  • Correspondence
  • Sorting and sending mail
  • Answering and routing phone calls
  • Running daily reports
  • Daily cleaning matrix duties

Financial Duties:

  • Processing payments
  • Billing

Job Type: Full Time

Salary: $15.00 - $16.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Paid time off

Education:

  • High school or equivalent (Preferred)

Experience:

  • Receptionist: 1 year (Preferred)
  • Veterinary office: 1 year (Preferred)

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • On-the-job training
  • Paid time off

Shift:

  • Day shift

Work Location: In person

Salary : $15 - $16

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