What are the responsibilities and job description for the Dental office assistant (Part-time) position at Eastchase Dental?
Part-time No previous dental experience needed! Will train an energetic fast learner. . You will undergo paid training for 6 weeks to learn dental terminology and front office. Growth opportunities available
16-20 hours average per week or prn
Our office is looking for a part-time office assistant. You will call patients who have missed their appointments to maximize office production. You will also assist with social media marketing campaigns and provide assistance in back office in cleaning rooms, sterilizing, cleaning. This position is ideal for an individual with great phone and customer service skills and proficient with computers.
Job Requirements
Have a high school diploma
Have 2 years experience in customer service
Have experience using social media platforms and making posts
Show professionalism, dependable, and punctual
Must have pleasant and clear phone voice and able to communicate effectively with patients and staff members
Must have knowledgeable use of computer including internet and microsoft office
Must be neat and keep work station organized
Must have legible handwriting
Willingness to cross train front desk and learn insurance verification
Must be coachable and create value
Team player and able to adapt to office policy improvements
Responsibilities
Utilize insurance call list and rosters to schedule appointments overdue for recare to meet daily production goals
Utilize insurance web portals to determine if patient benefits are active
Pass out marketing materials to neighbors in office facility
Maintain office cleanliness
Clean operatory rooms
Clean instruments
Set up trays
Organize office papers by scanning / shredding documents
Organize paper and reduce office clutter
Create documents on Microsoft word/ excel
Utilize practice software to reschedule patients, using marketing ads and campaigns
Call/send cards/correspondence
·REPORT ON TOTAL APPOINTMENTS made daily
· Record referral source of appointments made from rosters or scheduler
Marketing
Social media response / help with content/ weekly post to platforms
Send New Patient Welcome Letters
Send “ Thank You cards to people who refer patients to the practice
Develop marketing ideas and budget to review with the Dr.
Handle any marketing promotional items for the practice
Office Participation
Be active in staff meetings
Perform other task as assigned by Dr.
May assist in design of marketing and promotional materials (print electric or social media)
Miscellaneous Duties
May assist in operatory such as remove clean rooms, seating a patient
May assist in ordering supplies etc.
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Schedule:
- Day shift
Application Question(s):
- When are you available to start if selected?
- This is a part-time position, no previous experience needed. Pay starts at $10-13 Hours generally are 2-3 days per week - 16-20 hours average. Please type your initials if you have read.
- Are you available to work Mon-Thursday and some Fridays? Must be able to work 8:45-5 pm. We are not open on weekends. You may work 2-2.5 or 3 days a week.
Education:
- High school or equivalent (Required)
Experience:
- Dental receptionist: 1 year (Preferred)
- Customer service: 2 years (Required)
- Microsoft Word: 1 year (Required)
Work Location: In person
Salary : $10 - $12