What are the responsibilities and job description for the Medical Front Desk Receptionist position at Eastern Carolina Pediatrics?
Eastern Carolina Pediatrics is seeking a Front Desk Receptionist to join our fast-paced/family-friendly practice.
Medical Front Desk Receptionist Job Responsibilities:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying providers of patients’ arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial/insurance information.
- Protects patients’ rights by maintaining the confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, and reporting needed changes.
Medical Receptionist Skills / Qualifications:
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
Education/Experience:
- High School Diploma/Equivalent
- Medical Front Desk Receptionist experience required
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Medical receptionist: 1 year (Required)
Work Location: In person
Salary : $12 - $16