Service Dispatcher

Eastern Lift Truck Co.  Service Dispatcher    Currently, we are seeking a Service Dispatcher to support our Williamsport, PA location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!    Main Duties:  Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines  Schedule and dispatch planned maintenance to ensure timely completion  Receive service requests from customers and coworkers  Enter information into the computer  Assist with paperwork and prepare reports  May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors   Requirements:  Dispatch experience desired  Must possess unwavering customer service drive and focus  Ability to multi-task and work in a fast-paced environment  Must be a team player  Pleasant phone demeanor  Stable work history  Proficient with Microsoft Word and Excel    Benefits:  Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.    Salary range: $19-$22/hr.   Who is Eastern Lift Truck Co.?  Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company.     Find out more at: www.easternlifttruck.com    “Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”

Salary : $19 - $22