Inside Sales Representative

Make an Impact - Join Our Inside Sales Team Now!

EMS has earned a reputation throughout the United States as a first-class supplier of aluminum products based upon the principles of excellent service and quality. Our goals are three-fold; to serve our customers profitably through the sale of high quality aluminum products; to provide a healthy work environment for our employees; and to make a positive contribution to our communities.  We need motivated, self-starters with a positive outlook to join our Business Development team. Ideally, we would like candidates to have some exposure to corporate prospecting, but more importantly, we are targeting individuals with high energy, great communication skills, and the ambition to work hard.

We take pride in our employees and the service they provide to our customers. It is because of them that we are a successful company today and we sincerely appreciate their efforts and dedication. Service and quality are the keys to our success and will always be our main priorities.

This opportunity gives you the ability to make an immediate impact while enjoying what you do and who you work with. Our team has a great sense of pride and is ready to welcome you to the EMS family.  We are expanding and looking for good, qualified Inside Sales Representatives to join our Eastern Metal team.  

Purpose of position: This position is responsible for interaction with new and existing customers in order to grow accounts. The candidate needs to be highly motivated and must possess a proven record of accomplishment in sales.

Duties and Responsibilities: The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and each employee in the job title necessarily performs not all duties listed:

• Communicate with customers, including but not limited to phone contact, written or faxed correspondence to ensure highest level of customer services and relations.   Both strong listening and communication skills are crucial as an Inside Sales Representative. Sales representatives need to know when to talk and when to listen. Representatives will also learn how to listen for common objections and utilize sales training to overcome them.
• Generate prospective customers through cold calling; close sales generated by cold calling; follow up with sales leads
• Effective written documentation and communication with respect to quotes, sales orders, and other data as required
• Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers.
• Mathematical skills are required for an Inside Sales Representative position. Salespersons will often have to calculate percentages, sales prices and discounts quickly and accurately.
• Many sales representatives work in a teamwork environment. They may have to interact with operations, marketing or other sales team members to meet sales goals. Interpersonal and teamwork skills will assist the sales representative in effectively working in a team environment.
• Generate prospective customers through cold calling; close sales generated by cold calling; follow up with sales leads
• Skills in persuasion and influencing can assist an Inside Sales Representative in closing a sale. Salespersons will learn to build relationships, develop trust and learn when to persuade.

Qualifications:

• High level of focus and attention to detail.
• Resilient personality capable of thriving in the face of adverse calling situations
• Four year college degree is preferred 
• Prior customer service and sales experience are required 
• Some metals industry or aluminum sales experience would be a bonus. 
• Ability to organize, plan and prioritize duties: Detail oriented
• Strong verbal and written communication skills Proficient in Microsoft Word and Excel 
• Strong math skills are required 

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Vison Insurance
• Health Insurance
• Paid time off