What are the responsibilities and job description for the Field/League/Tournament Marshal position at Eastern Sports Management?
Field/League/Tournament Marshal
The Field/League/Tournament (F/L/T) Marshall is responsible for the safety of all individuals at the property, including players, coaches, officials, spectators, and employees. The F/L/T Marshal enforces all the rules and policies of the property and removes those who choose to not abide by the rules and policies. The F/L/T Marshal is instrumental in de-escalating emotional situations and keeping order on the property. The F/L/T Marshal reports directly to the Sports Director and to the Manager on Duty.
Essential Duties and Responsibilities
- Ensure rosters and player identification match registration documents
- Ensure all players have paid prior to participation
- Provide courteous and friendly service to all guests
- Resolve guest complaints with or without the assistance of supervisory personnel
- Monitor and limit access to player and spectator areas to those authorized
- Ensure games areas are properly configured prior to the commencement of play
- Ensure games begin and conclude on time
- Respond to any unusual circumstances (e.g. accidents, injuries, altercations, etc.)
- Ensure Manager on Duty is aware of progress/status of play and unusual circumstances
- Monitor event areas for unusual activity
- Act as scorekeeper as required
- Observe referees and game play to help shape parity and quality of leagues
- Complete end-of-shift reports in accordance with property standard procedures
- Perform other duties and responsibilities as needed, required, or assigned by supervisory personnel (Sports Director, Manager on Duty, etc.) and/or the General Manager