Manager On Duty

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Assist in the development, organization, delivery and administration of sports leagues, tournaments, recreation programs, activities and events.
• Assist in Planning, organizing, scheduling, and directing all games, facilities, and officials for sports and activities
• Actively research new sports events and activities targeted toward youth and adults
• Assist in the recruitment, hiring, on-boarding, training, development and supervision of team members
• Ensure a high level of customer service for all program participants
• Able to remain calm and focused in emergency situations
• Assist with the design and development of marketing material for programs
• Ensures that event standards are met
• Provides data and reports for events as needed
• Assist in producing and managing the events budget to ensure revenue and event service goals are achieved.
• Reports directly to the General Manager/Operations Director
• Assist in management of financial resources or the facility
• Conduct tournament planning for current and future needs
• Designs the organization’s tournament policies and procedures
• Plan, market, sell, set up, execute, break down, clean up, evaluate, all event programs
• Build customer relationships for continued sales and retention
• Manage tournament cash flow and forecasting
• Monitor sales and tournament sales forecasts
• Reconcile daily cash drops from the facility and deposit in safe
• Work with vendors to ensure best pricing and quality (i.e. Awards, shirts, vendors, etc.)
• Create schedules that adhere to the needs of various team needs while offering the best competitive environment
• Perform other duties and responsibilities as needed, required, or assigned by the General Manager and/or the Operations Director

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.