What are the responsibilities and job description for the Program Coordinator - Part-time Hybrid MSW Program - Social Work position at Eastern Washington University?
Posting Details
Posting Details
Working Title
Program Coordinator - Part-time Hybrid MSW Program - Social Work
Posting Number
2025015CP
Position Information
Classification Title
Program Coordinator
Classification Code
107N
RCW Exemption Criteria
No Exemption
EWU Position Number
C99464
CUPA Code
No Match
FLSA
Non-Exempt
Bargaining Unit
BU 1
% Full Time
87.5%
Salary / Wage Range
CS - 40
Salary Information
The salary for this position is $37,233 (minimum) up to $41,874. Where the hired candidate will begin within this range is dependent on education, experience, and skills.
Anticipated Start Date
Position is available now
Term of Appointment
12 months
Location
Spokane campus
County
Spokane
Project Description
N/A
Project Duration
N/A
Background Check
Yes - Both
Responsible HR User
Michael Brown
Responsible HR User Email address
mbrown163@ewu.edu;
Position Details
Job Summary
Eastern Washington University is seeking an experienced Program Coordinator for our School of Social Work in the College of Professional Programs. This position is responsible for coordinating operations related to our Spokane part-time Master of Social Work (MSW) Program based in Spokane. This position will be based in our Catalyst Building at 601 E. Riverside, Spokane, WA. This position supports other social work and allied programs within the School of Social Work as needed.
Under the supervision of the Spokane Part-time MSW Program Director, the program coordinator will provide student services assistance, coordinate special projects, conduct training, and provide technical, administrative, and other programmatic assistance to social work students. Weekend hours will be required one weekend per month when students are attending class on campus.
This is a great opportunity for an experienced program coordinator seeking to balance work/life demands, and who can plan around a variable work schedule. Scheduled work hours will vary from 20 to 35 hours per week, in accordance with the support needs for this position. Please note this position is eligible for benefits. The work schedule for the position may be viewed here:
Planned work schedule (draft 2024-2025)
After training and demonstration of mastery of position essential functions, the position will exercise independent judgment and discretion relating to students and interpreting and applying program policies, guidelines, contracts, and procedures. Position will independently advise students, staff and the public regarding the program and the University, and act as liaison to local organizations.
Position will also provide needed assistance and/or information to the School of Social Work and the Social Work Field Education Office located in Cheney.
In the course of performing the position’s duties, this position will have extensive involvement with students, staff and the public in carrying out program activities, and will coordinate, schedule and monitor program activities to determine consistency with program goals.
The salary for this position is $37,233 (minimum) up to $41,874. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year and fringe benefits, such as tuition waiver for employees and their eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/
Under the supervision of the Spokane Part-time MSW Program Director, the program coordinator will provide student services assistance, coordinate special projects, conduct training, and provide technical, administrative, and other programmatic assistance to social work students. Weekend hours will be required one weekend per month when students are attending class on campus.
This is a great opportunity for an experienced program coordinator seeking to balance work/life demands, and who can plan around a variable work schedule. Scheduled work hours will vary from 20 to 35 hours per week, in accordance with the support needs for this position. Please note this position is eligible for benefits. The work schedule for the position may be viewed here:
Planned work schedule (draft 2024-2025)
After training and demonstration of mastery of position essential functions, the position will exercise independent judgment and discretion relating to students and interpreting and applying program policies, guidelines, contracts, and procedures. Position will independently advise students, staff and the public regarding the program and the University, and act as liaison to local organizations.
Position will also provide needed assistance and/or information to the School of Social Work and the Social Work Field Education Office located in Cheney.
In the course of performing the position’s duties, this position will have extensive involvement with students, staff and the public in carrying out program activities, and will coordinate, schedule and monitor program activities to determine consistency with program goals.
The salary for this position is $37,233 (minimum) up to $41,874. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year and fringe benefits, such as tuition waiver for employees and their eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/
See Job Duties section for detailed description of the position’s responsibilities.
Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.
Applications will be accepted until filled and application review will begin April 21, 2025. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.
Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.
Applications will be accepted until filled and application review will begin April 21, 2025. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.
About Eastern Washington University
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the region’s polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’24-’25 College of Distinction (CoD).
Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’24-’25 College of Distinction (CoD).
Money magazine recently named EWU as one of its Best Colleges in America 2024.
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Equal Opportunity Statement
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
Conditions of Employment
This is a part-time position budgeted at 87.5% time.
During the course of university employment this position will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
All new employees will comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement:https://in.ewu.edu/hr/wp-content/uploads/sites/40/2023/06/WFSE-EWU-CBA-Barg.-Units-1-and-2-FINAL-2023-2025.pdf
After starting employment, employees will complete required training. Online training can be accessed at https://inside.ewu.edu/hr/training/orientation/ or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on our Human Resources site: https://inside.ewu.edu/hr/training/
Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.
During the course of university employment this position will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
All new employees will comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement:https://in.ewu.edu/hr/wp-content/uploads/sites/40/2023/06/WFSE-EWU-CBA-Barg.-Units-1-and-2-FINAL-2023-2025.pdf
After starting employment, employees will complete required training. Online training can be accessed at https://inside.ewu.edu/hr/training/orientation/ or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on our Human Resources site: https://inside.ewu.edu/hr/training/
Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.
Physical Demands
If you would like to obtain a copy of the Essential Functions Analysis form, which describes the physical and mental demands of the position, please contact Michael Brown at mbrown163@ewu.edu.
Pre-Placement Physical
No
Hearing Test
No
Medical Monitoring Post Hire
No
Protective Equipment
University, local, regional and state mandates for public and personal protection should be followed as needed.
Required Qualifications
- High school graduation or equivalent
- Two years of full-time work experience in the program specialty which is generally defined as providing complex support services specific to a program and which are equivalent to the major work responsibilities required by this program, the Spokane part-time MSW Program. To be considered qualifying, your work experience must include at least three of the following:
- Providing complex support services to students, clients, and/or program participants for a program in an academic,social work , or similar setting;
- Providing other kinds of complex, specialized programmatic support to a program;
- Coordinating special projects involving student/client/participant services and/or other programmatic operations support;
- Responsible for public contact involving students, faculty, staff, administrators, and/or external agencies, including serving as a liaison; this experience must be beyond serving as a receptionist; public contact work involves providing independent advising about program operations, rules, requirements, and other details;
- Using complex databases and/or spreadsheets to record and track student/client/participant data, and to produce reports;
- Providing other kinds of programmatic support; examples of qualifying work experience can be found by reviewing the position responsibilities; to be considered qualifying, work must meet all of the following criteria:
- Work is performed in support of a program, AND
- Work is not clerical in nature, AND
- Work does not consist of general support activities
- Strong computer skills including but not limited to (note: applicants may be tested as part of the interview process):
- MS Word – perform complex word processing tasks.
- MS Excel – use spreadsheets to develop and maintain records.
- Database Management (one drive/google drive) – maintain complex databases, including sorting/importing/exporting files and creating reports.
- Email – Ability to send messages to multiple recipients, make contact lists, send attachments.
- Internet – Ability to search and retrieve information from the internet efficiently.
- Familiarity with video conferencing platforms
- Demonstrated strong interpersonal skills; successful experience serving as a program liaison with multiple internal and external entities would be one example of experience which would demonstrate strong interpersonal skills
- Demonstrated superior customer service skills including the ability to perceive needs and appropriately respond to a wide variety of constituencies (students, faculty, state agencies, private practitioners, vendors, campus constituencies, administrators, etc.).
- Strong organizational skills demonstrated by work experience prioritizing within a complex work environment including overlapping job requirements, multiple deadlines, projects of varying complexity and duration, and meeting the needs of multiple individuals.
- Ability to work independently.
- Experience using standard office equipment including computer, print, fax, copiers, scanners, multi-line telephone systems and messaging systems.
- Demonstrated ability to apply a responsive and flexible approach that is supportive to the needs including universal access of our students, faculty staff and the public.
Preferred Qualifications
- Two or more years college coursework
- Two or more years work experience in a higher education environment involving student support services.
- One-year experience with Banner, EagleNet, Canvas or similar educational software programs.
- Experience with WordPress or similar software.
Other Skills and Abilities
- Strong written and verbal communication skills.
- Ability to stay focused and make progress on long-term projects despite frequent interruptions by individuals and short-term program needs.
Work Schedule Type
Other
Work Schedule
Position is 87.5% time (equivalent to 35 hours per week).
Additionally, the position will be scheduled to take unpaid cyclic time off for a total of 522 hours each year. This unpaid cyclic time off is scheduled in advance for an entire year beginning July 1st through June 30th, and is distributed throughout the year to coincide with weeks when the program needs less staff support. Days and times of work, including periods of cyclic time off, will be established at the time of hire to allow the Program Coordinator to plan around the work schedule.
See the Planned Work Schedule
Benefits continue uninterrupted during periods of unpaid cyclic time off.
Additionally, the position will be scheduled to take unpaid cyclic time off for a total of 522 hours each year. This unpaid cyclic time off is scheduled in advance for an entire year beginning July 1st through June 30th, and is distributed throughout the year to coincide with weeks when the program needs less staff support. Days and times of work, including periods of cyclic time off, will be established at the time of hire to allow the Program Coordinator to plan around the work schedule.
See the Planned Work Schedule
Benefits continue uninterrupted during periods of unpaid cyclic time off.
Approximately one weekend per month, the employee will be required to work both Saturday and Sunday. For these weeks, the position will take two consecutive days off during the prior five business days; Monday and Tuesdays will be the alternate days off.
Posting Date
04/10/2025
Open Until Further Notice
No
Closing Date
Screening to Begin
04/21/25
Special Instructions to Applicants
It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.
Required documentation includes all of the items listed below.
- Attach a detailed cover letter in which you explain how you meet each of the required qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.
- Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. List at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application).
- Complete the online application form and respond to the online questions, if applicable.
- Mission Statement Response - EWU’s mission is to provide an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence. We are committed to serving first-generation, Pell-eligible students. How would you contribute to this mission?
Application Types Accepted
Application
Job Duties
% of Time
30
Responsibility / Duty
Program Coordination Activities
- Coordinate, schedule and monitor program activities to determine consistency with program goals.
- Create and maintain program related electronic documents, databases and hard copy filing systems.
- Compose correspondence and printed materials related to the program; edit materials for accuracy, appearance, readability and style.
- Compile and distribute information relative to the program (i.e., admissions information; student registration information; financial aid and tuition payment information; field placement; etc.).
- Work with the program director to coordinate, schedule and monitor student orientations, feedback sessions, and technology training as needed. Provide meeting support, record meeting attendance and distribute minutes if requested.
- Coordinate with School of Social Work support staff.
- Coordinate with program faculty and faculty field instructors to provide orientation to the Spokane part-time program, technology support for class sessions, and class support as needed.
- Coordinate with the Program Director to provide program related support (Degree Works, IPT support, IPT reports, class and seminar rosters, syllabi, copies, guest speakers, etc.).
- Use EagleNet and Canvas to assist director, FFIs, staff and students; update Canvas for program site on a regular basis; assist students and faculty with EagleNet and Canvas.
- Provide information as requested to School of Social Work administrators, College of Professional Programs, and Eastern Washington University.
- Communicate changes in procedures, schedules and student enrollment to the Program Director. Communicate all problems and concerns to the Program Director for appropriate action.
Essential Function Indicator
Yes
% of Time
35
Responsibility / Duty
Program Participant Contact: Student Services
- Organize and attend information sessions for prospective students;
- Provide support for School of Social work in the application system;
- Advise new admits of the Spokane part-time program regarding enrollment, schedule, submitting final transcripts, etc.
- Maintain and update student contact information in databases and on IPT. Inform School of Social Work and Field Office of any changes.
- Maintain regular communications with students and assist with EWU policies and procedures, including but not limited to: registration, student record changes, financial aid and grade information, program requirements, practicum information, deadlines, meetings, and other program components.
- Coordinate information sessions, new student orientation, alumni meetings, student organization events, appreciation events and commencement.
- Coordinate arrangements (room scheduling, purchasing, etc.) for School of Social Work and Program events held at the Spokane location.
- Track student progress throughout the program and provide quarterly reports to Program Director, MSW Program Director and Faculty Field Instructors.
- Coordinate and organize student practicum data in IPT database information; workplace agreements; learning contracts; learning contract evaluations; practicum hours). Provide update on student hours to Program Director on a consistent basis.
- Provide IPT support to Director, Faculty Field Instructors, and students.
- Assist students with application for graduation.
- Develop and maintain School of Social Work alumni database.
Essential Function Indicator
Yes
% of Time
20
Responsibility / Duty
Program Related Public & Organizational Contact
- Serve as primary contact with students, faculty, faculty field instructors and external agencies regarding program policies and procedures.
- Develop and maintain good relationships with EWU offices for information and processing of paperwork.
- Advise students, staff and the public regarding the program and the University; represent the program at public and department functions; coordinate with EWU departments.
- Act as liaison with Faculty Field Instructors for student practicum.
- Coordinate program information with EWU departments.
- Assist in preparation of marketing materials for recruitment purposes; create reports from admissions database for Program Director and School of Social Work Director.
- Act as School of Social Work liaison for Spokane location
Essential Function Indicator
Yes
% of Time
15
Responsibility / Duty
Other Duties
- Perform office support functions: order and receive office supplies; book orders (including desk copies); inventory equipment; screen, prioritize and distribute incoming mail; answer, screen and direct telephone calls; compose and edit correspondence including confidential and sensitive information.
- Coordinate Spokane Catalyst event coordination.
- Coordinate with faculty and reserve classroom, AV/technology and seminar rooms for program and practicum seminars each quarter.
- Coaching/supporting students and staff on EagleNET, Canvas, IPT, software use.
- Assist staff with needs related to meeting online computer requirements, networking, computer accounts and troubleshooting routine hardware and software issues.
- Assist students in person on weekends when classes are scheduled on the Spokane location, by phone, video conferencing, and via email with use of Canvas course sites. When needed, connect students with additional technical support.
- Troubleshoot routine problems with workstations and train others on software use.
- Canvas– Ability to upload files and manage Canvas site for program.
- EagleNET – Ability to navigate various screens to gather information.
- IPT – Intern Placement Tracking System – ability to create and export reports, add information for agencies and; troubleshoot problems on IPT for director, FFIs, and students.
- Serve as a TA for practicum prep
- Zoom – Ability to operate Zoom for program meetings.
- Assist others with computer problems – email, internet, word processing and other basic hardware and software issues as requested.
- Overall knowledge – intermediate skills with the ability to troubleshoot own workstation.
- Collaborate with program directors and staff to facilitate the admissions process and support the orientation of new students to the Spokane part-time program.
- Add something about admissions, but not sure how to word it
- Provide program coordinator support to allied programs within the School of Social Work as needed.
Essential Function Indicator
Yes
Salary : $37,233 - $41,874
