What are the responsibilities and job description for the Behavioral Health Case Manager position at Easterseals Louisiana?
Description
ESSENTIAL JOB RESPONSIBILITES:
PROVISION FOR CASE MANAGERS SERVICES:
QUALIFICATIONS:
ESSENTIAL JOB RESPONSIBILITES:
- Will provide Case Management services to a caseload of approximately 25 Participants.
- Will apply the Housing First approach to serving people with housing and other service needs.
- Will participate as an active member of The Louisiana Balance of State Continuum of Care (LA BOSCOC).
- Will submit routine reports and outcome data, per contractual requirements, and will utilize the HMIS system.
- Will conduct necessary assessments, complete mandated legal documentation, and complete Individualized Service Plans (ISP) according to funding source and policy timelines.
- Will plan, schedule, and coordinate meetings with Participants and other providers.
- Will research, access, and link to appropriate medical, psychiatric, education, community and other social services/resources, as indicated by assessments and individual participant preferences.
- Will communicate and work collaboratively with other providers, leasing managers and/or landlords to ensure appropriate service provision.
- Will meet with the supervisor for regularly scheduled meetings and as assigned by the supervisor.
- Will attend and actively participate in regularly scheduled staff meetings and as assigned by the supervisor.
- Will attend and actively participate in required training, as assigned.
PROVISION FOR CASE MANAGERS SERVICES:
- Work with the participant, his/her identified support systems to set long-range and short-range goals based on identified needs; ensuring professional recommendations including but not limited to physician, psychiatrist, counselor/therapist(s) and other service provider(s) are incorporated into goals and outcomes.
- Ensure delivery of services meets the established intensity and frequency as clinically indicated.
- Ensure documentation and required reports are completed within timelines as required by funding source, policy, and supervisor.
- Makes referrals to appropriate medical, psychiatric, education, community resources and other social services agencies and/or providers in a timely manner to address identified needs.
- Document and follow-up in a timely manner to ensure services are in place and appropriate.
- Establish and maintain ongoing rapport with participants and his/her identified support systems to assist participants in achieving his/her identified goals.
- Establish and maintain ongoing rapport with referral sources, other community agencies and providers to coordinate services for participants.
- Respond to referrals and requests for services within timelines as required by funding source, policy, and supervisor.
- Empower and encourage participants and his/her identified support systems to be active partners in services.
- Ensure all participants, and their significant others, are treated with respect and dignity; and to ensure their rights are preserved.
- Maintain a minimum 40-hour work week.
- Actively participate in case reviews, team meetings, staff meetings and other training as required by funding source, policy and supervisor.
QUALIFICATIONS:
- Bachelor’s Degree in Social Service or Human Services related field.
- Must have their own reliable transportation.
- Willing to travel during the day to outlying parishes as required.
- Able to multitask and meet deadlines.
- Excellent written and verbal communication skills.
- Proficiency in the use of Microsoft Office Software (i.e. Word, Excel) and computer literate.
- Must be a team-player.
- The employee is regularly required to operate a computer, file and retrieve written documents, communicate with others on the phone and in-person.
- The employee is frequently required to walk, sit, use hands, and lift and/or move lightweight items.
- Ability to move independently within the facility and community.
- Must be able to travel and meet with participants
- Work is performed in a normal working office setting that is environmentally controlled and out in the field.
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