What are the responsibilities and job description for the Member Service Representative / Teller position at Eastex Credit Union?
Responsiblefor providing a variety of paying and receiving functions, including processingdeposits, withdrawals, loan payments, and cashiers' checks. Balances each day's transactions and verifiescash totals. Performs specific assigned side-jobs and assists other staff witha variety of duties as required. Ensuresthat members are promptly and professionally served.
ESSENTIAL FUNCTIONS AND BASIC DUTIES :
1. Assumesresponsibility for the efficient, effective, and accurate performance of membertransaction functions.
- Represents the Credit Union in a courteous andprofessional manner.
- Receives share deposits in person or by mail.
- Receives loan payments in person or by mail.
- Processes cashiers' checks and similar transactions.
- Disburses cash or check share withdrawals in person or bymail.
- Processes transfers.
- Utilizes computer data processing system to accessaccounts and process transactions properly.
- Balance currency, coin and checks in cash drawers usingcomputers, calculators or adding machines throughout the day and at end ofshift.
- Transfers members' calls to appropriate department whenthe inquiry falls outside of duties and responsibilities.
- Verifies transactions. Monitors deposit amounts and examines documents for endorsement andnegotiability. Detects and resolves discrepancies promptly.
- Orders checks and makes replacement debit or atm cardsfor members.
- Performs drive-up teller and night drop functions asassigned.
- Comprehends and adheres to credit union policies,procedures and compliance.
2. Assumes responsibilityfor establishing and maintaining effective, professional business relationswith members.
3. Assumes responsibilityfor establishing and maintaining effective coordination and workingrelationships with area personnel and with management.
4. Assumes responsibilityfor related duties as required or assigned.
REQUIREMENTS : Education :
High School Diploma or GED
Experience :
Six months cash handling.
Knowledge, Skills, and Abilities :
Eastex Credit Union offers competitive pay and insurance, as well as paid vacation, and a company matched 401k program.
Eastex Credit Union is an equal opportunity employer.