What are the responsibilities and job description for the Customer Service Coordinator position at Easton Select Group?
About Us
We are Easton Select Group, a Massachusetts-based company specializing in pool services and backyard leisure. With a diversified portfolio of brands, we provide a wide range of products, services, and expertise to meet homeowners' needs nationwide.
Our Mission
Our mission is to provide exceptional customer service and support to our customers while maintaining a high level of quality and innovation in everything we do.
Job Description
This is a full-time, on-site role for an Office Operations Assistant located in Easton, Massachusetts. The successful candidate will be responsible for managing phone calls, greeting and assisting visitors, performing various clerical duties, and delivering exceptional customer service.
Duties and Responsibilities
- Manage phone calls and respond to inquiries
- Greet and assist visitors
- Perform various clerical duties
- Deliver exceptional customer service
- Support Senior Manager and Customer/Sales Support
Requirements
- Strong Phone Etiquette and Receptionist Duties
- Proficient in Clerical Skills
- Excellent Communication and Customer Service skills
- Ability to multi-task and handle a fast-paced environment
- Two year degree or equivalent; additional qualifications as a front desk representative or related field will be a plus
Benefits
We offer full-time benefits, including medical, dental, and vision insurance. We also provide opportunities for growth and development within the company.
