What are the responsibilities and job description for the Customer Service Coordinator position at Saia, Inc.?
At Saia, Inc., we are seeking a skilled Customer Service Coordinator to join our team. This part-time position will focus on communicating with customers through various channels to ensure seamless appointment scheduling and order fulfillment.
The ideal candidate will collaborate closely with terminal operations to align deliveries and pickups with customer expectations. Key responsibilities include:
- Communicating with customers via phone calls and other means for appointment scheduling and order inquiries.
- Collaborating with terminal operations teams to ensure timely deliveries and pickups.
- Providing exceptional customer service and support.
We offer a dynamic work environment and opportunities for growth and development.
