What are the responsibilities and job description for the Quality Control/Quality Assurance - Manager position at Eastridge?
Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities. We are seeking a dedicated and detail-oriented Quality Control/Assurance Manager to join our client’s team. This position requires strong communication skills, a commitment to quality, and the ability to work effectively in a team environment. For immediate consideration, apply today!
Schedule: 1st Shift, Monday–Friday, 7:00 AM–3:30 PM
Location: Stoughton, WI
Overview:
We are seeking a dedicated and experienced Quality Supervisor to join our dynamic metals manufacturing team. In this critical leadership role, you will oversee a team of 13 Quality Inspectors and 2 Quality Technicians, ensuring quality standards are consistently met while driving continuous improvement initiatives. The ideal candidate will bring extensive leadership experience, deep knowledge of metals manufacturing, and a passion for fostering a culture of excellence and teamwork.
Key Responsibilities:
- Team Leadership:
- Supervise and mentor a diverse team of 13 Quality Inspectors and 2 Quality Technicians.
- Foster a positive, collaborative work environment and drive team accountability for achieving quality objectives.
- Quality Assurance:
- Oversee the preparation and review of Certificates of Conformance (COC) to ensure compliance with customer and regulatory requirements.
- Implement and maintain quality control procedures to ensure all products meet specifications.
- Ensure proper use of measuring tools such as calipers, verniers, go/no-go gauges, feeler gauges, and other precision instruments.
- Process Improvement:
- Analyze quality data and identify opportunities to improve processes and reduce defects.
- Collaborate with cross-functional teams to drive quality improvements and operational efficiency.
- Documentation and Reporting:
- Maintain accurate and thorough documentation of inspections, quality reports, and COC records.
- Utilize ERP systems and Microsoft Excel to track and report quality metrics.
- Compliance and Standards:
- Ensure all processes and products comply with industry standards, customer specifications, and company policies.
- Provide guidance and training to the team on quality standards and procedures.
Qualifications:
- Proven experience in a leadership role within a metals manufacturing environment (minimum of 3–5 years).
- Strong understanding of quality assurance processes and documentation, including COC reports.
- Proficiency with measuring tools such as calipers, veneers, go/no-go gauges, and feeler gauges.
- Hands-on experience with ERP systems and Microsoft Excel for documentation and reporting.
- Demonstrated ability to lead and motivate diverse teams effectively.
- Strong problem-solving skills and a proactive approach to improving quality processes.
- Excellent organizational and communication skills.
Preferred Qualifications:
- Experience implementing process improvements or continuous improvement initiatives.
- Familiarity with Lean or Six Sigma principles is a plus.
Benefits: Health, Dental, Vision, 401K
Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
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