What are the responsibilities and job description for the Front Desk Dental Receptionist position at Eastwood Dental Office?
Job Summary
We are seeking 2 part time dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role is essential in ensuring the smooth operation of our dental office, requiring proficiency in dental terminology and office management.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage incoming phone calls with professionalism, utilizing effective phone etiquette.
- Schedule appointments and maintain the calendar for the dental staff.
- Process patient information, including dental records and billing information.
- Utilize insurance codes to manage appointments and billing.
- Handle collecting money from patients and closing out the end of day transactions to balance.
- Maintain confidentiality of patient information in accordance with HIPAA guidelines.
- Support the team with various administrative tasks as needed.
Qualifications
- Previous experience in a dental office setting is preferred.
- Strong knowledge of dental terminology and procedures.
- Proficient in using office equipment and software applications relevant to dental billing and records management, including EagleSoft.
- Excellent communication skills, both verbal and written.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Familiarity with insurance processes and coding
- We encourage candidates who are passionate about providing excellent patient care to apply for this rewarding opportunity.
Job Type: Part-time
Pay: $20.76 - $22.15 per hour
Expected hours: 16 – 32 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- Syracuse, NY 13206 (Required)
Ability to Relocate:
- Syracuse, NY 13206: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $22
