What are the responsibilities and job description for the Client service representative position at Eastza limited?
Client Service Representative - Weekly Pay - (Orlando, FL)
Are you an enthusiastic and customer-focused individual looking for an exciting opportunity in the vibrant city of Orlando, FL?
Our client is seeking a dynamic Client Service Representative to join their team and play a key role. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering exceptional customer service, we want to hear from you!
Responsibilities :
As a client service representative, you will be on the front lines of retail as bringing the brand directly to the customers.
From answering inquiries to facilitating transactions, you'll play a pivotal role in delivering exceptional customer experiences that uphold our brand's reputation for top-notch service.
Your duties will include but are not limited to :
- Engage with customers in a friendly and professional manner during promotional sales events
- Answering queries
- Providing product information
- Ensuring a positive customer experience.
- Assist in promoting and selling products / services at events, utilizing product knowledge and persuasive communication to drive sales and meet targets.
- Effectively handle customer concerns or issues, ensuring prompt resolution and maintaining customer satisfaction.
- Collaborate with the events team to set up and manage promotional activities, ensuring a smooth and seamless customer experience.
- Stay informed about the features and benefits of our products / services to effectively communicate and educate customers.
- Accurately record customer interactions, sales transactions, and relevant information in our CRM system.
Requirements :
- Customer Service Skills : Exceptional interpersonal and communication skills with a customer-centric approach.
- Sales Experience : Previous experience in sales or customer service is a plus, but optional. A willingness to learn and adapt is essential.
- Adaptability : Ability to thrive in a dynamic and fast-paced environment, maintaining composure under pressure.
- Team Player : Collaborative mindset with the ability to work seamlessly with cross-functional teams.
How to Apply : If you are ready to take on a challenging and rewarding role as a Client Service Representative, please submit your resume detailing your relevant experience.
You will receive communication from the company within 1 / 2 business days to discuss the options for an interview.
Last updated : 2024-11-07
