What are the responsibilities and job description for the Cancellation Clerk position at Easy Honda?
Job Description
Job Description
Description :
Easy Honda is seeking a detail-oriented and finance-focused Cancellation Clerk to join our team. This individual will be responsible for processing cancellations, and finance products in a timely manner.
Requirements :
- Process cancellation requests for finance.
- Communicate with customers via phone or email, to confirm cancellations and resolve any issues.
- Update records to reflect cancellations and make necessary adjustments.
- Handle any applicable refunds or credits, adhering to company policies.
- Collaborate with other departments to ensure smooth cancellation procedures.
- Maintain accurate documentation of all cancellation transactions.
- Follow up with customers to ensure satisfaction and resolve any pending issues.
