Development Coordinator

About this role:

Eat. Learn. Play. is transforming the school experience for a generation of Oakland students. We help to provide the resources kids need to reach their full potential, including access to nutritious food, high-dosage tutoring, and physical activity. We also transform school spaces to ensure kids have equitable access to dignified, joyful places to eat, learn, and play including schoolyards, cafeterias, libraries, and gyms.

The Development Coordinator is an essential member of the fundraising team that raises support for all of the Foundation’s work. They will provide administrative support for a variety of projects, increase departmental efficiencies, and help us provide excellent care to our donors.

The primary function of the role is data management to ensure donor records in our Customer Relationship Management system (Salesforce) are up-to-date and accurate and that our systems are set up to provide timely gift acknowledgment and effective donor stewardship. They will also be responsible for various fundraising related activities, including producing donor reports, drafting correspondence and acknowledgments, assisting donors with asset transfers, processing and recording gifts, donor research, and assisting with special projects as needed. The Coordinator will report directly to the Vice President of Philanthropy and Development and collaborate closely with other team members.

Responsibilities:

• Perform daily entry and coding of gifts, including cash, checks, credit cards, wire transfers, and gift-in-kind donations
• Coordinate data flow with finance to maintain CRM integrity and accurate financial and donor information in the CRM
• Maintain donor records in the donor database, including review of duplicate records and other processes, to ensure a high level of file health for successful fundraising
• Perform weekly/recurring database maintenance tasks and assists in audits and other data clean-up/management efforts
• Coordinate the acknowledgment process, stewardship and/or solicitation mailings,
• Provide excellent customer service to donors and individuals contacting the organization via email, phone call, or mail
• Respond in a timely manner to all inquiries and special requests from donors and supporters
• Provide administrative support for the Development Department as needed, including but not limited to maintaining the department’s shared drive, tracking action items and key timelines in Asana, and supporting scheduling
• Support special projects as requested
  
  

Qualifications:

• Bachelor’s degree and 1-2 years’ experience in non-profit fundraising, donor stewardship, and database management
• High proficiency with data entry and familiarity with Microsoft Office 365, including Word and Excel, as well as SharePoint, OneDrive and Teams
• Experience working in a CRM (experience with Salesforces is preferred)
• Strong analytical, communication, and organizational skills with impeccable attention to detail
• Self-directed with the ability to work as a team member
• Knowledge and experience with donor engagement principles and practices
• Excellent oral and written communication skills and good people skills
• Enthusiasm for learning new skills and solving workplace problems
  
  

Salary Range: $65,000 - $75,000

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