What are the responsibilities and job description for the Market Associate - Eataly Soho position at Eataly?
Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
A Market Associate has expertise on products and processes at a minimum of two retail stations at an Eataly. A Market Associate shares knowledge about products and ingredients with guests and recommends products and portion sizes. Reports to the Fulfillment Operations Manager and Market Lead.
Qualifications
Benefits and Perks
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
A Market Associate has expertise on products and processes at a minimum of two retail stations at an Eataly. A Market Associate shares knowledge about products and ingredients with guests and recommends products and portion sizes. Reports to the Fulfillment Operations Manager and Market Lead.
- Assists the retail counters with daily operations and provides a steady presence on the floor, consistently interacting with guests, employees and vendors to ensure counters are running smoothly
- Stocks retail counters and display refrigerators neatly, accurately and in a timely manner
- Assists in stocking or transporting items to the proper location within the store
- Rotates products according to First In First Out (FIFO) standards
- Scheduled shifts may include handling guest payment and ensuring accurate accounting of all transactions, collections and disbursements. Verifies employee discounts, returns, exchanges and voids.
- Communicates any price or tag discrepancies to the Manager or Shift lead.
- Communicates any guest complaints or suggestions to the Manager or Shift Lead
- Weighs, labels, displays, sells and packages products per department standards and guest specifications
- Performs light cleaning duties such as sweeping, dusting and packaging disposal as needed
- Performs other duties as required or assigned
Qualifications
- 2 years of experience in food service
- Strong knowledge of hospitality industry steps of service
- Great communication and problem-solving skills
- Knowledge of Italian products preferred
- Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Salary : $17 - $19
