What are the responsibilities and job description for the Tech Support position at Eateam?
Job Title : Tech Support
Work Location : Raritan NJ(Onsite)
Willing to work in Rotational Shift
Job Description Responsibilities
- Manage requests incidents from Laboratory Scientists and assist with build and maintenance of their Lab IT Instrumentation
- Working in a life science laboratory environment including GxP environments
- Assist Instrument Vendors with PC installation and network connection to the Lab Network
- Maintain documentation of stand alone scientific applications and configuration in run books
- Manage the Lab Systems Inventory and Application repository
- Deploy standardized PC hardware and deploy to laboratory environment
- Maintain Lab Systems in Active Directory Operational Units and GPO
- Maintain Operating System Patch levels using Push Management policy and tools
- Maintain and support Laboratory PC Backup Systems
- Assist with defined project deliverable manage lab system maintenance and provide oversight for the successful execution of services
- Work with Scientific Staff lab systems infrastructure and security aligning in the review and execution of support and maintenance work
- Provide work updates tracking monthly financial reports and monitoring work planning activities and contract spend
- Review and or update procedures for the ongoing maintenance of lab systems
Qualifications
