What are the responsibilities and job description for the Case Worker- CLTS Support and Service Coordinator position at Eau Claire County?
The Case Worker – Support and Service Coordinator performs initial assessment and case management of families, adults, and/or children seeking or receiving services from the Department of Human Services (DHS).
Six (6) months of experience in family, children, or adult case management services, or successful completion of an internship serving children, youth, or families.
- Works to protect vulnerable adults and children, preserve families, or to keep out-of-home placement at a minimum; strives to achieve active involvement and participation of individuals, family, or significant others involved in the service program.
- Demonstrates motivational leadership to achieve services and treatment objectives without duplication of effort and with maximum effective use of staff and resources.
- Identifies full range of client needs through thorough investigation and assessment; differentiates between medical, psychological, vocational, social, familial, daily living spheres; collaborates with children, youth, and families to assess and develop goal oriented, time limited, strength-based service plans to address identified needs.
- Maintains awareness of resources and support services available; explains the scope of the agency’s services with clients; discusses the client’s rights and responsibilities in relation to the use of such services; educates individuals and families about available community resources and how to independently gain access to needed services; secures, coordinates, and monitors access to services.
- Demonstrates successful case management utilizing best practices or evidence-based practices; conducts regular case evaluations; develops and updates service plans accordingly; monitors cases to ensure that services are provided in an appropriate and timely manner; reviews progress; terminates services when stated goals are reached; maintains case records containing pertinent, accurate, and current information.
- Adheres to strict record-keeping and reporting guidelines and laws; fully completes required documentation in timely fashion and in accordance with program requirements; maintains confidentiality of client-related information; completes required written assessments, reports, and other related paperwork, as necessary; prepares correspondence, reports, and other records as required.
- Establishes and maintains effective working relationships with internal and external partners; serves as advocate for clients within the community; speaks to the community and other organizations to provide public education; attends and participates in staff meetings, supervision times, and other regularly scheduled meetings.
- Develops professional knowledge and skills by attending training events, conferences, and workshops.
- Performs other related duties as required or assigned.
- Bachelor’s degree in social work or a related field.
- Appointment will be conditional upon successful completion of criminal and caregiver background checks.
- Must have valid driver’s license, an acceptable driving record, and access to private transportation for work-related duties.
- Must possess and maintain personal automobile insurance in the amount of $100,000/$300,000.
Six (6) months of experience in family, children, or adult case management services, or successful completion of an internship serving children, youth, or families.
Salary : $28 - $33
