What are the responsibilities and job description for the Resident Services Coordinator position at Ebenezer?
The Resident Services Coordinator is responsible for providing a wide range of administrative, Human Resources, employee staffing/scheduling, and billing support for our Senior Assisted Living/Memory Care building, located in Minnetonka, MN.
This administrative/clerical support position includes;
- 80 hours in two weeks
- Day Shift Hours ; 8:30 am - 5:00 pm
- Weekend Rotation (4-5 Saturday's per year)
- Generous Full Benefits; https://www.ebenezercares.org/employee-benefits
- Cash Out Wages Before Payday with our New Benefit of Early Wage Access!
Orchards of Minnetonka Senior Living celebrates nature and wellness in all its forms! Our community is located near a major hub in Minnetonka, MN just minutes away from The Ridgedale Mall with quick access to public transportation. Offering 147 units of Independent/Assisted Living and Memory Care, Orchards of Minnetonka is bound to be one of Minnetonka’s premier senior living communities. Voted “Best Senior Apartments” in Minnetonka by Sun Sailor readers.
Ebenezer Senior Living is proud be voted 2022 Star Tribune Top Work Place, and has received this honor thirteen years in a row. We're an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths and empower you to make a difference in the lives of others.
- Maintains, approves changes, updates, and communicate employee nursing staffing schedules
- Coordinates Human Resources functions: payroll, annual performance review tracking, education compliance, assists with scheduling interviews, and support personnel paperwork compliance.
- Coordinates training of new employees and assigns/maintains Educare records reporting concerns to supervisors
- Coordinates communication with Provider/Doctor scheduling
- Schedules care conferences
- Maintains Resident Directories and assists with resident correspondence
- Main assist with billing, accounts receivable and accounts payable (If applicable)
- Functions as a receptionist with providing administrative help for the senior living building (if applicable)
- Works as a Resident Assistant (caregiver) upon request of building leadership
Required:
- Experience with MS office products
- Ability to maintain a high level of customer service with tact and confidentiality
- Strong communication skills and ability to interact effectively with a diverse group of staff/residents
- Ability to be organized and tackle problems
Preferred:
- One to three years related experience preferred
- Vocational training (HUC or Medical records/secretary) or Degree /certificate in healthcare management or related field preferred
- Experience in long term care or Assisted Living environment highly preferred
- Experience working with eldermark or educare or similar software program
