Demo

Salesforce Administration

ECCLESIASTES INC
Newark, DE Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/26/2025
Salesforce Administration (Sales Cloud, Service Cloud applications)—Green Card/USC

Core skills -
  • Manage Salesforce security including roles, profiles, sharing rules, permission sets and groups.
  • Maintain and customize Sales Cloud, Service Cloud applications as well as numerous additional applications outside of Salesforce tech
  • Build custom reports, dashboards, and workflows.
  • Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.
  • Develop training materials and provide training and support to SalesForce.com end users.
  • Maintain database for integrity and accuracy including cleansing and duplicate record management.
  • Manage all sales related technical resources and migration of data into Salesforce.
  • Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
Salesforce certification required (ADM 201 certification).
  • 10 years related experience including utilization of Salesforce platform.
  • Advanced skills in Microsoft PowerPoint, Excel, and Word; Office 365/Skype.
  • Experience in implementation, training and documentation preferred.

Administrative Support
  • Administer email templates utilized
  • Administer KPI and related reporting
  • Coordinate activities between sales and other departments (such as marketing, service, support and training).

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