What are the responsibilities and job description for the Accounts Receivable Specialist position at ECENT CORPORATION?
We are seeking a detail-oriented and customer-focused Accounts Receivable (AR) Clerk to manage and oversee invoice collections while ensuring a maximum AR aging of 45 days. This role is responsible for collecting all invoices over 30 days, maintaining accurate financial records, and fostering positive client relationships. The ideal candidate will possess excellent customer service skills and be courteous, professional, and tactful to ensure 100% client retention while effectively managing collections.
Key Responsibilities:
- Monitor and manage the accounts receivable aging report, ensuring outstanding invoices over 30 days are collected promptly.
- Proactively contact clients regarding past-due invoices, negotiate payment arrangements, and resolve billing discrepancies.
- Maintain an AR aging balance of no more than 45 days through consistent follow-ups and effective collections strategies.
- Provide exceptional customer service, ensuring client interactions are handled professionally and tactfully to maintain strong relationships.
- Work closely with internal departments (sales, customer service, finance) to resolve invoice disputes and ensure timely payments.
- Document collection efforts, update customer records, and generate AR reports for management.
- Assist in process improvements to enhance efficiency in the collections process.
Qualifications & Skills:
- Prior experience in accounts receivable, billing, or collections preferred.
- Strong customer service and communication skills (both written and verbal).
- Ability to be courteous, professional, and tactful in all client interactions.
- High attention to detail and strong problem-solving skills.
- Proficiency in accounting software and Microsoft Office (Excel, Word, Outlook).
- Ability to manage multiple accounts efficiently while ensuring timely collections.
Work Environment & Expectations:
- Goal-oriented role focused on maintaining 100% client retention while managing AR efficiently.
- Hybrid of customer service and finance—requires a balance of persistence and professionalism.
- Performance will be measured based on maintaining a consistent AR aging of 45 days or less.
About ECENT CORPORATION
ECENT publishes the WV Daily News, Virginian Review, Hinton News and several other newspapers and magazines. Ideally the candidate will work in person at either the Lewisburg, WV or Covington VA offices. We will consider a hybrid in-office and remote work situation for the right candidate.
Job Types: Part-time, Contract
Pay: $12.00 - $15.00 per hour
Expected hours: 10 – 20 per week
Schedule:
- Choose your own hours
- Monday to Friday
Ability to Commute:
- Lewisburg, WV 24901 (Required)
Ability to Relocate:
- Lewisburg, WV 24901: Relocate before starting work (Required)
Work Location: Hybrid remote in Lewisburg, WV 24901
Salary : $12 - $15