Operation Specialist Journeyman

Echelon is working to support monitoring the status of the nation's transportation systems, reporting incidents, accidents, or threats to the systems integrity and evaluate the potential impacts these events may have on transportation systems that could lead to critical events and/or crisis/emergency situations.

• Obtain information from a wide variety of communications equipment including e-mail,secure e-mail, telephone, secure telephone, facsimile, secure facsimile, high frequencyradio, satellite telephone, and secure/unsecure Video Teleconferences (VTCs). Whensending information, the contractor shall be responsible for determining the appropriate methodof communication and using the proper format, priority, and distribution means asspecified in the Federal TOC Standard Operating Procedures.
• Contribute to the efforts of situational awareness and emergency management by monitoring and disseminating items of interest to Departmental decision-makers and leadership.
• Develop and maintain close working relationships with personnel from other Federal and State departments and agencies.
• Become familiar and proficient with Web-based Emergency Operations Center (WebEOC)for statistical, reporting, and archiving purposes.
• Continually strive for increased responsibilities and watch operation skills throughreview and presentation of "best practice" changes to operations and information SOPs, checklists/templates, and other administrative processes and procedures.
• Oversee preparation and distribution of critical reports and alerts. As events occur,seniorstaff may request briefings that summarize the significant issues posed bythe events.
• Ensure all Requests for Information (RFI) are timely and effectively acted upon andcoordinated with the Operating Administrations (OA), ECs, and partner departments andagencies for consistency and consensus.
• Assure all reports, presentations, and briefings for the Secretary are timely, accurate, and fully coordinated.
• Responsible for initiating and receiving nonsecure VTCs and secure VTCs. When necessary, this may require troubleshooting to identify and correct system problems, rekeying encryption devices, and operating peripheral devices through a console.
• Assist with emergency message dissemination as necessary. This requires using the contact lists and specific scenarios under which agency employees and on-site Contractorstaff will receive emergency notifications.
• Maintain appropriate, all necessary unclassified, Homeland Secure Data Network(HSDN), and Joint Worldwide Intelligence Communication System (JWICS) accounts.
• Actively participate in exercises and drills as part of the TOC Watch; and ensure familiarity and willingness to comply with all appropriate Departmental and TOCprocesses, procedures, and requests.

Education:

• High school diploma or equivalent Experience: at least one (1) year of relevant experience
• must have an ACTIVE Top Secret security clearance at time of hire.

EEO Employer F/M/Vet/Disabled