What are the responsibilities and job description for the Sales & Customer Experience Representative position at ECI Management?
Ethereal Consulting is a growing sales and marketing company currently seeking a goal-driven, motivated Sales & Customer Experience Representative in the Fort Wayne area! Looking for an entry-level position that provides training? Look no more! The Sales & Customer Experience Representative will be trained to interact with customers to answer general inquiries, explain the sales process, resolve issues, and handle customer complaints.
The ideal Sales & Customer Experience Representative candidate will maintain a professional image both in our office and in our clients’ atmospheres as well as uphold a can-do attitude at all times. The Sales & Customer Experience Representative will have an opportunity to grow into a leadership position where they are training individuals in the appointment setting process, the sales structures, as well as the recruiting process. This Sales & Customer Experience Representative position is perfect for someone looking to transfer into more of a business professional setting from a sports background right out of school!
Responsibilities of the Sales & Customer Experience Representative:
- Interacting with customers on a face-to-face basis
- Providing our clients with customer feedback
- Problem-solving customer issues
- Helping customers find the right products and services to suit their needs
- Assist on closing sales
- Representing our clients in a professional, friendly, and honest manner at all times
Requirements of the Sales & Customer Experience Representative:
- Strong ability to collaborate with a team
- 1-2 years working in a Customer Service or sales field
- A desire to learn and develop professional skills
- Clear and friendly communication skills
- Ability to use only positive language when interacting with customers
***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible**
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Salary : $45,000 - $55,000
