Demo

Master Data Specialist

Eclaro
Summit, NJ Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/28/2025

Master Data Specialist

Job Number : 25-03746

Be part of a company that delivers life-changing healthcare solutions. ECLARO is looking for a Master Data Specialist for our client in Summit, NJ.

ECLARO's client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you're up to the challenge, then take a chance at this rewarding opportunity!

Position Overview :

  • Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today.
  • With therapies only in their infancy and Client's continued investment in the Cell Therapy capabilities, the growth potential of this science, career, and the ability to help patients are incredible.

Responsibilities :

  • The Master Data Specialist will be responsible for creating, updating, and maintaining master data elements supporting Client's treatment center account management.
  • They will routinely receive information pertaining to apheresis centers, treatment centers, and treatment center personnel to transform into actionable master data entries.
  • Management of other master data elements supporting Client's patient treatment scheduling may also be assigned.
  • Participation in projects and working groups may occur as a growth opportunity as operations permit, considering operational priorities and alignment with development plans.
  • This individual will be instrumental in managing patient scheduling master data for a rapidly growing Cell Therapy portfolio, enabling a best-in-class customer experience for our patient treatment centers around the world.
  • Implement, review, and maintain master data in Client systems to facilitate the enrollment and scheduling of clinical and commercial Cell Therapy patients.
  • Routinely connect and work with Client's regional teams (NorAm, EU, and APAC) and matrix partners to develop, refine, and execute cross-functional processes associated with account management.
  • Assist with reporting and Key Performance Indicator tracking efforts.
  • Interact with internal and external stakeholder's in-person and through electronic / virtual means.
  • Facilitate a positive end-to-end customer experience.
  • Actively participate in tactical and other meetings as assigned.
  • Represent scheduling and cell logistics on cross-functional initiatives as assigned.
  • Provide on-the-job training on areas of subject matter expertise related to account management.
  • Identify gaps and opportunities for improvement and provide input into the development of future state processes related to account management.
  • Comply with applicable SOPs, work practices, and other documentation.
  • Accountable for individual performance.
  • Execute project tasks as assigned.
  • Execute working group's tasks as assigned.
  • Qualifications :

  • Experience in planning / scheduling, managing operations, and / or managing master data in a supply chain or patient operations setting is preferred.
  • Cell Therapy experience is a plus.
  • Experience working in or managing master data in APEX, GPS, Oracle, SAP, and / or other comparable planning / scheduling systems is preferred.
  • Highly self-motivated, self-aware, and professional.
  • Skilled in planning and organizing information.
  • Strong communication (written and verbal) and presentation skills.
  • Able to work independently and in groups.
  • Flexible in responding to quickly changing business needs.
  • Skilled at managing tense situations and de-escalation.
  • Eager to work with teams from other regions and cultures.
  • Able to share workspace for independent and collaborative work.
  • Strong sense of ownership and accountability.
  • Bachelor's Degree and 3 years of work experience.
  • If hired, you will enjoy the following ECLARO Benefits :

  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
  • If interested, you may contact :

    Sofia Dela Torre

    Sofia.DelaTorre@eclaro.com

    332) 206-0779

    LinkedIn | Sofia Dela Torre

    Equal Opportunity Employer : ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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