ServiceNow Developer

Job Number: 25-03848

Want to be part of the Energy Industry? ECLARO is looking for a ServiceNow Developer for our client in White Plains, NY.

ECLARO's Client is America's largest state power organization and is a national leader in energy efficiency and clean energy technology. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:

• Seeking a skilled and experienced ServiceNow ITSM Specialist to join the team.
• The ideal consultant will be responsible for supporting and maintaining the ServiceNow platform, with a focus on IT Service Management (ITSM), Change Management (CM), Configurations, and Discovery.
• This role involves collaborating with various stakeholders to ensure the effective use and management of the ServiceNow platform in alignment with business objectives.
  
  

Responsibilities:

• Administer and support the ServiceNow platform, existing modules including IT Infrastructure Discovery.
• Collaborate with stakeholders to gather and document requirements for new functionalities and enhancements.
• Perform daily operational tasks such as managing incidents, service requests, changes, and problem records.
• Perform / implement configuration & customizations of new and existing modules in ServiceNow.
• Integrate ServiceNow with other apps & enterprise systems using APIs and web services.
• Develop data mapping and transformation logic for data integration.
• Create unique service portal pages and widgets to aid the business organization.
• Create custom forms, lists, and views within the ServiceNow platform.
• Implement complex workflows using ServiceNow's workflow engine.
• Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs.
• Implement and maintain ServiceNow Discovery to ensure accurate and up-to-date Configuration Management Database (CMDB).
• Develop and maintain technical documentation, including system configurations, processes, and procedures.
• Provide training and support to end-users to ensure effective utilization of the ServiceNow platform.
• Support and perform in ServiceNow upgrades with new release versions.
• Stay current with ServiceNow updates, best practices, and industry trends to continuously improve the platform.
  
  

Skills:

• Thorough knowledge of ServiceNow modules like ITSM, HR, CSM, DRP and the underlying architecture.
• Proficient in JavaScript for writing ServiceNow scripts and customizations.
• Strong experience in ServiceNow service mapping to Client and track business services and their underlying infrastructure components.
• Experience with ServiceNow integration with other IT systems and tools.
• Knowledge of additional ServiceNow modules (e.g., HR Service Delivery, ITOM, SecOps).
• Familiarity with Agile / Scrum methodologies.
• Experience with New Digital Release module.
• Knowledge of ITAM.
  
  

If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
  
  

If interested, you may contact:

Natasha Zarbo

Natasha.Zarbo@eclaro.com

646-695-2914

LinkedIn | Natasha Zarbo

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.