What are the responsibilities and job description for the Sales Engineer position at ECN Automation?
This role combines technical expertise with sales acumen to deliver innovative automation solutions to clients. Responsibilities include identifying customer needs, designing tailored automation systems, preparing proposals, and driving sales growth. Collaborate with cross-functional teams to ensure client satisfaction and project success. Ideal candidates possess a strong background in engineering, excellent communication skills, and a proven track record in technical sales.
Main responsibilities:
Conduct sales calls with customers to promote ECN Automation offerings
Develop strategic relationships and partnerships
Perform customer facility walk-through sessions to identify opportunities and capture installed base information.
Lead the development and implementation of sales account plans to ensure growth
Recognize & develop all opportunities to creatively meet customer needs and provide solutions.
Ensure all financial matrix and performance exceed corporate goals
Work with multiple sales account managers, business partners, business drivers, and third-party companies to structure a successful solution for our clients.
Establish, build, and maintain long-term customer relationships
Develop, execute, and drive established strategies for opportunity-specific sales pursuits
Manage sales activities and close sales opportunities into ECN Automation orders.
Support management with key data and insights on markets, opportunity tracking, and effective selling tactics.
Maintain an accurate sales forecast within current forecasting tools.
Maintain full compliance with all ECN Automation Policies, Laws, and Regulations (including Operational Health and Safety requirements).
Support the proposal development process by communicating strategies and key customer issues. As well as being responsive to the proposal team and when needed by directly involving in proposal process.
Deliver results in meeting sales volume and margin targets
Understand the scope of each solution or product along with the value that is delivered by each solution or product in the complete portfolio of solutions offered by ECN Automation.
Develop and maintain close working relationships with client representatives responsible for making or influencing purchasing decisions. Interact with relevant parties to negotiate sales, develop terms, resolve disputes and address quality-related issues.
Develop account plans that include account strategies, objectives, and identifying opportunities
Evaluate and assess competing products / solutions and their market positions; develop and implement strategies and plans to differentiate from the competitors.
Coordinate and make presentations to customers. Presentations may cover technical, operational benefits, product features, economic justification, product differentiation, etc.
Willingness to travel 50%.
Additional duties may be assigned, as required.
Requirements:
Bachelor’s degree in an Engineering and 3 years of experience with automation industry sales.
Previous experience working with automation industry solutions (i.e. instrumentation, control panels, Drives, networking, software, etc.); recent technical sales and/or client-facing experience presenting industry solutions is highly preferred.
Excellent verbal and written communication skills with strong presentation skills; proficiency in Microsoft Office including PowerPoint and Excel required.