HVAC Sales/Service Technician

Job Description

Job Description

WHO WE AREEco Home Solutions, Inc. DBA Crossville Heating and Cooling, Inc. is a family owned, rapidly growing home solutions company! We understand that our greatest asset is our team.We are on the search for top notch talent to join our phenomenal team. If you are looking to showcase your skills and be a part of a collaborative and professional team, Eco Home Solutions, Inc. DBA Crossville Heating and Cooling, Inc.. is he place for you!WHAT WE'RE LOOKING FORWe are always seeking candidates to join our team with the following qualities :

• Loyal - Be a promoter and protector of the company in word and deed including social media, customer interaction, and interaction with co-workers.

Dependable - Be punctual, show good attendance, complete goals as expected, and take pride in quality work.

Motivated - Be eager to satisfy customers, complete job tasks, take on new challenges and processes, and show professional growth.

Professional - Be perceived in all ways professional including speech, dress, and driving in all settings.

Customer Priority - Be a customer activist. Our customers will always come first. Processes and feedback can always be altered, but make sure the customer is taken care of!

WHAT WE OFFER

Great Work Environment!

Competitive Wages

Weekly Pay

Medical, Dental, and Vision Plans

401k - With Company Match

Paid Vacation Days as well as unpaid Personal and Sick Days

Company training and EPA exam preparation

Company Uniforms

Company Vehicle

FUNCTIONAL ROLEAn HVAC Service Technician performs general labor and HVAC service, maintenance, and repair.

ESSENTIAL DUTIES & RESPONSIBILITIES

Provide routine maintenance and repair service for equipment at customers site

Performing repairs and maintenance on a variety of equipment

Maintain and repair heating, ventilation, and air conditioning (HVAC) units for residential customers; diagnose and repair of electronic, mechanical and electrical components of these systems.

Understand company pricing and generate appropriate customer invoices, obtain customers signature at the completion of the job; process electronic credit card payments; obtain and input accurate customer contact information including address, phone number(s) and email addresses.

Accurately document all installed equipment upon arrival : make, model, serial number, necessary test measurements, and take pictures as necessary.

Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations; clearly & professionally communicate to the customer what the current issues are and explain what is necessary to correct them.

Actively participate in company provided training opportunities to stay informed on current industry technologies.

Identify and report to the HVAC manager potential opportunities for additional business and maintain a set close rate.

QUALIFICATIONS

Mechanical aptitude

Good customer relations and interpersonal skills

Excellent organizational and time management skills

A “self-starter” attitude and be able to accomplish tasks in a timely manner

Great oral and written communication skills

Ability to stay on task with minimal to no supervision

Responsible for the daily preparation of the parts and tools for each day’s activities

Valid Driver License

Ability to Pass a drug screen and / or background check

Ability to write and read English language

Strong ability to operate under all weather conditions

Ability to climb, stoop, balance, crouch, crawl, and / or kneel continually

EDUCATION AND / OR EXPERIENCE

A minimum of two (2) years' experience as an HVAC Technician and EPA Certification.