What are the responsibilities and job description for the Brand Standards, Guest Experience & Food Safety Advisor position at Ecolab?

Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry including foodservice and hotels, as well as convenience stores, facilities, and long-term care. As a Brand Protection Advisor you will provide best-in-class, comprehensive on-site visits, and provide teaching and coaching to help our clients maintain the highest standards.

What's in it For You

The opportunity to take on some of the world's most meaningful challenges , helping customers achieve clean water, safe food, and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth and that can provide a long-term career path in operations, training, sales, or leadership
The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
Comprehensive benefits package starting day 1 of employment including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, tuition reimbursement and more!
Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training
Company-paid vehicle for business and personal use, where applicable
Plan and manage your schedule in an independent work environment
Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

What You Will Do

Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests

Adhere to HIPPA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents

Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership

Partner with other EcoSure and Ecolab teams to solve client challenges

Complete a budgeted number of visits each week, delivering an exceptional client experience

Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions

Support the growth initiatives of our company and our clients

Position Details

Candidate must reside within a commutable distance of Crystal Lake, IL

Percent of overnight travel required : Up to 50%

Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate

Minimum Qualifications

High school diploma and 2 years of hospitality industry-related experience

Position requires a current and valid Driver's License

No Immigration Sponsorship available

Physical Demands

Position requires the ability to be around, touch and potentially consume food made from or with animal products and / or top allergens

Position requires the ability to lift and carry 25 pounds

Position requires the ability to inspect client playgrounds by climbing, crawling in tight areas and going down tube slides

Essential duties of the position include bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head

Position requires the ability to stand and walk for extended periods of time in client locations

Position requires the ability to drive and / or fly to client locations as needed

Drive a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Preferred Qualifications

Bachelor's degree in culinary, hospitality or business field

Multilingual (Spanish & French preferred)

High-level customer service and advanced consultative skills

Ability to work well under pressure, juggle tasks and work efficiently against deadlines

Strong planning and organizational skills and high attention to detail

Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills

EcoSure, the brand protection division of Ecolab, partners with global brands to create an end-to-end brand protection strategy. Through a collaborative approach to assessments, coaching and industry best practices, we create a unique program that encompasses the critical components of any operation. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.

Annual or Hourly Compensation Range

The pay range for this position is $52,100-$78,100. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com / working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to :

Undergo additional background screens and / or drug / alcohol testing for customer credentialing.

Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Salary : $52,100 - $78,100

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Brand Standards, Guest Experience & Food Safety Advisor

What are the responsibilities and job description for the Brand Standards, Guest Experience & Food Safety Advisor position at Ecolab?

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