What are the responsibilities and job description for the Hotel Front Desk Attendant position at Econo Lodge Inn & Suites Triadelphia - Wheeling?
The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.Compensation:
$13 - $14 hourly
Responsibilities:- Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
- Handle guest check-ins, check-outs, and payment processing with accuracy.
- Balance cash at the end of each shift and generate reports for the next shift.
- Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
- Welcome guests warmly, determine their needs, and manage the registration process.
- Availability to work flexible schedules, including weekends and holidays.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
- Strong customer service skills with a guest-focused approach.
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.
Salary : $13 - $14
