What are the responsibilities and job description for the Front Desk Agent and Night Auditor position at Econo Lodge?
Overview
We are seeking a Front Desk Clerk/Night Auditor to join our team at a reputable hotel. The ideal candidate will have a passion for hospitality and excellent customer service skills.
Responsibilities
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Handle guest inquiries and provide information about hotel services
- Assist with reservations and room assignments
- Process payments and maintain guest accounts
- Perform night audit duties, including reconciling daily transactions
- Ensure the safety and security of guests during the night shift
Experience
- Previous experience in a hotel front desk or hospitality role is preferred
- Knowledge of hotel management systems and phone systems
- Strong customer service and communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Fluency in multiple languages is a plus
- Understanding of night audit procedures is beneficial
If you are passionate about providing exceptional guest experiences and have a background in hospitality, we invite you to apply for this rewarding Front Desk Clerk/Night Auditor position.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evenings as needed
- Evening shift
- Every weekend
- Nights as needed
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $12 - $14