What are the responsibilities and job description for the Front Desk Agent position at ECONO LODGE?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. This role is essential in creating a welcoming atmosphere for our guests and ensuring smooth operations at the front desk. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently. As the first point of contact, you will play a crucial role in enhancing the guest experience.
Duties
- Greet guests warmly and assist them with check-in and check-out procedures.
- Manage phone systems to handle incoming calls, inquiries, and reservations.
- Maintain accurate filing systems for guest records and documentation.
- Provide exceptional customer service by addressing guest needs and resolving issues promptly.
- Proofread documents to ensure accuracy before distribution or filing.
- Oversee calendar management for appointments, meetings, and events.
Skills
- Proficient in phone etiquette with strong verbal communication skills.
- Experience with computerized systems and office software, particularly Google Suite.
- Strong time management abilities to prioritize tasks effectively in a fast-paced environment.
- PERSON WITHOUT EXPERIENCE IS WELCOME WE WILL PROVIDE TRAINING UNTIL YOU GET CONFIDENT
- Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests while developing your professional skills in a supportive environment.
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
Ability to Commute:
- La Crosse, WI 54603 (Required)
Ability to Relocate:
- La Crosse, WI 54603: Relocate before starting work (Required)
Work Location: In person
Salary : $11
