What are the responsibilities and job description for the Front Desk Agent position at GrandStay Hotel & Suites La Crosse?
The GrandStay Hotel & Suites in La Crosse is looking for a Part Time Front Desk Associate to serve as our guests’ first point of contact and manage all aspects of their accommodation. Must be able to work evenings & weekends. Your responsibilities will include registering guests, managing reservations, and providing information about room types, rates, and amenities.
Primary hours for this position are 3pm-11pm with occasional 7am-3pm shifts, approximately 16-24 hrs per week. Weekends and holidays are required. Must be available on Staurday & Sunday.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Rotating weekends
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15 - $16