What are the responsibilities and job description for the Front Desk Receptionist position at Econo Lodge?
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices, post checks to vendors and distribute employee checks
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
- Help with laundry as needed
Skills
- Experience with accounting and facilities management software
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
Summary
As a Front Desk Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. Your core skills in clerical tasks, phone etiquette, and organizational abilities will ensure smooth operations at the front desk. With a background in hospitality, you will effectively manage multi-line phone systems and assist with scheduling and calendar management. Join us in creating a welcoming environment that prioritizes client satisfaction and operational excellence.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15