What are the responsibilities and job description for the Part-time/Full-Time Housekeeper/Maid position at Econo Lodge?
Job Overview
A memorable experience for our Guests is the essence of being a member of the Choice Hotel team.
As a Cleaning Agent, your attention to detail will show your co-workers and our guests that you are committed to providing outstanding Guest experiences. The energy and enthusiasm you display will create a fun and enjoyable place to work, while keeping in accordance with Health & Safety and Motel
standards.
Our Cleaning Agent is responsible for ensuring a positive Guest experience through physical and aesthetic guest comfort.
In addition to general housekeeping tasks, t
Cleaning Responsibilities
- Change and replace all bed linens and towels.
- Sanitize and clean all restrooms.
- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
- Vacuum/mop all floors.
- Restock all room amenities.
- Assure all rooms are set up to company standards.
- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
Guest Service
- Offers guests assistance whenever possible.
- Responsible for resolving escalated customer relations issues.
- Answers inquiries pertaining to hotel policies and services.
- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
- Responsible for positively representing and promoting the property.
- Ensures systems and procedures are in place and followed for guest safety and security.
Other Duties as Assigned
- Completes daily housekeeping report
- Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers.
- Reports any maintenance, security, or safety issues to the appropriate staff.
SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE
- High School Diploma, GED, or equivalent years of relevant work experience required.
- Previous hotel experience highly preferred but not required
- Ability to efficiently work under time constraints.
- Superior customer service skills.
- Ability to work with cleaning chemicals.
- Must be able to lift, push, and pull 25-50 pounds frequently up and down stairs in
outdoor environment.
- Able to work a flexible schedule.
Job Type: Part-time
Job Type: Full-time
Job Types: Full-time, Part-time
Work Remotely
- No
Job Types: Full-time, Part-time, Contract, Temporary
Pay: $11.15 - $12.00 per hour
Expected hours: 15 – 35 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Morning shift
- On call
Supplemental Pay:
- Tips
Application Question(s):
- Willing to work weekends?
- Do you have own transportation?
Education:
- High school or equivalent (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Rolla, MO 65401 (Required)
Ability to Relocate:
- Rolla, MO 65401: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $12