What are the responsibilities and job description for the Front Desk Receptionist position at Economic Security Corporation?
Company Overview
Economic Security Corporation is a dedicated non-profit organization serving as the Community Action Agency for Barton, Jasper, Newton, and McDonald Counties. Since 1965, we have been at the forefront of combating poverty by providing essential services to low-wage earners and vulnerable populations.
SUMMARY The Receptionist provides the preliminary contact with the public for the agency; greets visitors, and answers routine requests for information; directs visitors to the appropriate division or staff person; responsible for the operation of the switchboard; provides general clerical duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Greets visitors, provides application, makes copies of information and directs visitor to the proper staff.
2. Handles incoming calls, give information and transfers call to proper extension.
3. Checks in appointments and contacts staff to let them know they have arrived.
4. Opens, dates and presorts by program all incoming mail.
5. Stamps agency endorsement on all checks received, make a copy, paperclip together and send to Fiscal.
6. Prepares outgoing mail
7. Distributes all faxes that come in through the Fax Main or through the regular fax machine.
8. Responsible for the maintenance of the agency copy machine/mail machine.
9. Provides clerical support for the Human Resource Department when needed
Requirements
- Proven experience in an administrative or receptionist role preferred.
- Strong customer service skills with a focus on client satisfaction.
- Excellent phone etiquette and communication skills.
- Bilingual abilities are a plus but not required.
- Familiarity with Google Suite and basic office software is preferred.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
If you are passionate about making a difference in your community and have the skills to provide exceptional service, we invite you to apply for the Front Desk Receptionist position at Economic Security Corporation of Southwest Area.
Economic Security Corporation is an equal opportunity employer. Background check required.
Job Type: Full-time
Pay: $17.59 - $17.75 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $18
