What are the responsibilities and job description for the Front Desk Receptionist position at Enhanced Hearing Center?
About Us:
We are a family-owned hearing clinic dedicated to providing exceptional care to our patients in a friendly and welcoming environment. Our team is committed to making a positive impact on the lives of those with hearing impairments by offering personalized solutions. We value integrity, compassion, and committment to our patients.
Job Summary:
We are seeking a dependable and personable Part-Time Front Office Receptionist to join our team. As the first point of contact for patients, you will play a vital role in creating a positive experience for everyone who walks through our doors. This role involves handling phone calls, scheduling appointments, managing patient records, and providing general office support in a fast-paced, patient-focused setting.
Essential Duties and Responsibilities:
- Effectively Handle patient calls and scheduling.
- Contact patients to confirm appointments.
- Greet patients immediately upon their arrival and provide excellent patient service.
- Clean, troubleshoot and do minor repair of hearing aids.
- Maintain patient records in billing/scheduling systems and in hard copy.
- Type correspondence for professionals.
- Assist clinicians with daily office work.
- Clean our small clinic (vacuum, empty trash, tidy restroom and breakroom).
- Order clinical supplies.
Position Qualifications:
- High School Diploma or GED required.
- Attire: Professional personal appearance.
- 2 years front office experience a plus.
- Must be computer literate in all Microsoft Office programs (Excel a plus).
- Must be able to work well with others.
The ideal candidate will also possess:
- Excellent people and customer service skills.
- Ability to handle heavy phone work and provide top-notch service.
- Excellent communication skills.
- Demonstrates personal excellence including punctuality, integrity, and accountability.
Benefits:
$15/hr Monday-Friday 9am-2pm or longer on days we're busy.
No major holidays or weekends, allowing for work-life balance.
If you're passionate about helping others and thrive in a friendly, supportive environment, we'd love to hear from you! Apply today to become a key member of our team at Enhanced Hearing Center.
Job Type: Part-time
Pay: $15.00 per hour
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $15