Cleaning Crew Supervisor

Job Overview
We are seeking an experienced Cleaning Crew Supervisor to oversee field operations, ensure service excellence, and lead a team of cleaners. The ideal candidate will have strong leadership skills, attention to detail, and a commitment to maintaining EcoPure’s high standards. This role is essential in ensuring that our facilities are well-kept, providing a welcoming atmosphere for guests and staff alike.

Duties

• A. Team Leadership & Supervision
• Supervise and train cleaning staff on proper techniques, safety protocols, and EcoPure’s service standards.

B. Quality Control & Compliance

• Inspect completed work to ensure all cleaning tasks meet company and client expectations.
• Implement checklists and quality assurance procedures for consistency.
• Ensure compliance with safety regulations, OSHA standards, and eco-friendly cleaning practices.
• Report equipment malfunctions or supply shortages to the Operations Manager.

C. Client Relations & Communication

• Act as the primary on-site contact for clients, addressing concerns and ensuring satisfaction.
• Conduct post-service follow-ups to gather feedback and resolve issues promptly.
• Escalate major client complaints or special requests to management.

D. Operational Efficiency

• Monitor inventory levels of cleaning supplies and equipment.
• Ensure company vehicles and tools are maintained and used properly.
• Optimize routes and schedules to maximize efficiency and reduce downtime.

E. Administrative Duties

• Submit daily/weekly reports on team performance, completed jobs, and incidents.
• Track employee attendance, punctuality, and adherence to policies.
• Assist in recruiting and onboarding new cleaning staff.

3. Qualifications & Skills

• 3 years of experience in cleaning supervision, janitorial management, or hospitality/housekeeping leadership.
• Strong knowledge of cleaning techniques, chemicals, and equipment.
• Ability to train, motivate, and manage a diverse team.
• Excellent communication, problem-solving, and customer service skills.
• Basic computer proficiency (email, spreadsheets, reporting tools).
• Valid driver’s license and reliable transportation (required for site visits)

4. Hiring & Training Process

• Application & Interview – Submit resume and participate in an operational assessment.
• Background Check – Required for all hires.
• Training – New supervisors undergo training on:
• EcoPure’s cleaning protocols, safety standards, and client communication.
• Leadership and conflict resolution techniques.
• Probation Period – 30–60 days to evaluate performance.

5. Compensation & Benefits

• Competitive hourly wage (based on experience) or salary for full-time roles.
• Performance bonuses for team efficiency and client satisfaction.
• Health insurance (for full-time employees).
• Opportunities for career advancement (e.g., Operations Manager).
• Assign daily tasks and ensure efficient scheduling to meet client demands.
• Conduct performance evaluations and provide coaching to improve team productivity.
• Foster a positive work environment and resolve conflicts among team members.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule
• Opportunities for advancement
• Paid training
• Professional development assistance

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday
• Rotating weekends
• Weekends as needed

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Ability to Commute:

• Fairfax, VA 22032 (Required)

Ability to Relocate:

• Fairfax, VA 22032: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20 - $25