Start Tech Manager

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family.

The Start Technician Manager (STM) is a seasonal management role responsible for overseeing seasonal Start Technicians and managing initial services for new customers. The STM collaborates with Sales Partners to understand new customer acquisitions, and recruits, trains, and manages Start Technicians to support business growth. Working alongside the Start Technicians in the field, the STM ensures that initial services create long-term customer relationships and foster brand loyalty.

Responsibilities:

• Hire, train, and ensure proper licensing for Pest Control Start Technicians, and lead weekly team meetings to provide ongoing support.
• Issue pest control products and chemicals to technicians as needed and perform daily technician and customer audits to ensure quality service.
• Assist technicians in the field regularly, review accounts to ensure SCRs are being uploaded, and manage and audit technician routes throughout the day.
• Serve as the main point of contact for Start Technicians and Sales Managers, ensuring smooth communication and coordination.

Qualifications:

• High School Diploma or GED, preferred.
• Must be 21 years of age or older and possess a valid driver’s license. Driving record must meet the company’s insurance standards.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Pay and Benefits

• This position offers a salary range of ($50,000 - 52,000/annualy) based on experience.
• Paid sick and vacation time along with 10 company-paid holidays
• Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA).
• Short-term and long-term disability coverage, plus voluntary life insurance.
• 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%.
• Access to the Employee Assistance Program (EAP)
• Discounted pest control services for employees and their friends/family.

Physical Demands and Working Requirements

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job.

Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions.

• Must be able to walk, stand, bend, kneel, crouch, and crawl to access tight spaces like basements, attic and tight spaces
• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting
• Requires clear vision for both close and distant tasks, with adjustable focus
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
• Moderate noise level in the work environment
• Potential exposure to pests, mold, allergens, and structural hazards; safety gear required

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.

EEO Statement: EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.