Collections Specialist

Collections Specialists play a crucial role in their day-to-day tasks. They collaborate closely with the sales team and billing managers/specialists to assess customer accounts for outstanding payments. Their key responsibilities include reaching out to customers via phone or mail regarding missed payments, as well as sending statements detailing the amounts owed. Additionally, the specialist will facilitate timely payments from customers and assist them in securing service refunds.

Compensation: $18 - $22 hourly