What are the responsibilities and job description for the Collections Specialist position at EcoSouth?
Collections Specialists are responsible for many duties during a typical workday. They work closely with the sales team, billing managers/specialist and review customer accounts to determine missed or overdue payments. The job is to call customers to notify them of missed payments or contact them by mail to issue a statement of the amount owed to the company. The specialist will be responsible for processing on-time payments from customers and helping them obtain refunds for services.