Workforce Development Training Manager

This position will be based in our Virginia Beach, VA location.

The Workforce Development Training Manager is a strategic, entrepreneurial leader responsible for driving the growth, innovation, and operational excellence of a technical training division within ECPI University. This role focuses on developing high-impact training and certification programs in areas such as IT, cybersecurity, program management, and general sales training. The Manager oversees cross-functional teams, builds industry partnerships, and scales credential-based learning pathways to meet evolving workforce and employer demands.

Key Responsibilities

Strategic Leadership & Growth

• Design and implement scalable strategies to expand technical training and certification offerings.
• Drive partnerships with to support workforce pipelines and upskilling
  
  

Program Development & Innovation

• Lead the enhancement of technical training programs for nationally recognized certifications.
• Work closely with instructional designers and subject matter experts to ensure accuracy, relevance, and industry alignment.
• Implement flexible learning models (online, hybrid, in-person) and support tools to increase accessibility and learner success.
• Establish quality assurance systems that measure outcomes, certification pass rates, and employer satisfaction.
  
  

Operations & Team Management

• Manage day-to-day operations, including sales, training delivery, support, and outcomes tracking.
• Lead a multidisciplinary team including technical trainers, sales professionals, and administrative staff.
• Monitor KPIs tied to program completion, certification attainment, and client satisfaction.
• Foster a culture of accountability, innovation, and continuous improvement.
  
  

Revenue Growth & Client Partnerships

• Develop business development strategies to grow enrollment and corporate training contracts.
• Cultivate long-term relationships with enterprise clients and industry stakeholders.
• Collaborate with sales and marketing teams to position programs as top-tier solutions for talent development.
  
  

Financial Oversight

• Develop and manage program budgets, ensuring profitability and responsible use of training funds.
• Report financial and operational performance to executive leadership.
  
  

Qualifications

• Bachelor’s degree in Business, Education, Engineering, or a technical field; MBA or related graduate degree preferred.
• 7 years of experience in workforce development, technical education, or training program leadership.
• Strong leadership, business development, and operational management skills.
  
  

Key Competencies

• Entrepreneurial mindset with a focus on workforce outcomes.
• Deep understanding of technical certifications and their value in today’s job market.
• Strong relationship-building and stakeholder engagement skills.
• Strategic thinking combined with executional excellence.
• Adaptability in fast-evolving technical and workforce landscapes.
• Passion for bridging skills gaps and empowering people through education.
  
  

Benefits Of Employment

ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE.

Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.