What are the responsibilities and job description for the Human-Centered Design (HCD) Specialist position at ECS Federal, LLC?
ECS is seeking an ARPA-H Human-Centered Design (HCD) Specialist to work in our Remote office. Please Note: This position is contingent upon contract award.
Are you a passionate Human-Centered Design (HCD) expert ready to support the leading edge of scientific and healthcare advancements in the Federal Government today?
ECS is seeking talented and driven professionals to support the Advanced Research Projects Agency for Health (ARPA-H). In this role, you will serve as a scientific and technical advisor to ARPA-H—enabling the agency to manage and provide oversight to advanced R&D efforts; help shape future R&D concepts, programs, and solutions; integrate and advance our nation's healthcare ecosystem processes, policies, and enabling technologies; and enable the agency to expand its healthcare and scientific scope into yet unknown areas. As Human-Centered Design (HCD) Specialist, you will provide support and thought leadership to R&D performer teams, Government Program Managers, and stakeholders across the health innovation ecosystem. This role supports the Office of Information Technology and Data Innovation (ITDI).
What you will do:
Serve as a HCD Expert:
- Utilize you deep understanding and knowledge of HCD and service design methodologies to conduct user research, interviews, and workshops to map user journeys, understand stakeholder needs, identify pain points, and propose solutions that align with ARPA-H organizational goals.
- Design and produce visualizations that communicate roadmaps, architectural diagrams, business process flows, and system documentation diagrams, while ensuring that visual artifacts are accessible, user-friendly, and aligned with HCD principles.
- Facilitate collaboration between cross-functional teams, ARPA-H leadership, and stakeholders to ensure designs are feasible and effectively implemented.
- Define success metrics for HCD initiatives and measure the impact on user satisfaction and organizational outcomes ensuring the continuous evaluation and improvement of design processes to enhance user experience.
Stay current with advancements:
- Actively track and analyze new research and technologies in this field.
- Identify and propose emerging methodologies and technologies that could enhance the program's progress.
- Participate in technical discussions and presentations, contributing your expertise to the program's overall knowledge base.
Collaborate effectively within a diverse team:
- Build strong relationships with computational scientists, engineers, and other scientific advisors involved in the program.
- Communicate complex concepts clearly and concisely to both technical and non-technical audiences.
- Actively participate in brainstorming sessions and problem-solving exercises to drive the program forward.
Salary Range: $70,000 - $160,000
General Description of Benefits
Requirements:- Bachelors in any field.
- 8 years minimum design experience
- Demonstrated ability to conduct independent research, analyze data, and write technical reports.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team.
- Strong work ethic and a passion for healthcare and scientific discovery.
- U.S. citizenship or lawful permanent residency is required per contract.
Req Benefits:
Salary : $70,000 - $160,000
